Power BI L2/L3 Support Engineer

Fujitsu

Cebu City

On-site

PHP 600,000 - 900,000

Full time

3 days ago

Be an early applicant

Get a reply from this employer

Your resume and cover letter, tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Fujitsu Limited in Cebu City, Philippines, invites applications for an L2/L3 Application Support Engineer specialized in Power BI. You will manage incidents, maintain datasets and semantic models, and handle refresh and gateway operations to keep reporting available for business users.

As part of a global digital transformation team, you will administer workspaces, security, and change-controlled enhancements, while coordinating with data engineers and report owners to ensure accurate, timely

Qualifications

Experience with Power BI service including datasets and semantic models.
ITIL-aligned incident, problem, change and request management using ServiceNow.
Clear communication with business report owners and executives.
Experience with on-premises data gateways and scheduled refresh.

Responsibilities

Own Power BI incidents, refresh and gateway operations, workspace and security administration.
Publish shift-left knowledge articles for common issues.
Monitor scheduled refreshes and gateway health daily.
Design, build and deploy minor report enhancements through change control.
Maintain report catalogue, metrics definitions and runbooks.
Support reports embedded in portals and intranet pages.