Power BI Platform Support Engineer (L2/L3)

Fujitsu Philippines Inc.; Manila; On-site; PHP 600,000 - 1,000,000; Full time

Job summary

Fujitsu Philippines Inc. is seeking an experienced Power BI Engineer to provide second- and third-level support for the Power BI service, Report Builder and related datasets in Manila.

You will manage incidents, perform data gateway tasks, refresh operations and security administration while delivering report enhancements through controlled changes. You will collaborate with data engineers, business owners and IT teams to ensure reliable reporting, maintain documentation and transfer knowledge

Qualifications

• Power BI service production support including datasets, semantic models, DAX and gateway management.
• SQL skills against SQL Server/SSAS sources and paginated reports (Power BI Report Builder).
• Workspace/app/capacity administration and access management with Entra ID groups.
• ITIL-aligned incident, problem, change and request practice using ServiceNow or equivalent.
• Clear communication with business report owners and executives.

Responsibilities

• Own Power BI incidents, refresh and gateway operations, workspace and security administration, and minor report and model enhancements.
• Retain ServiceNow ownership while upstream data engineers fix source issues.
• Monitor scheduled refreshes and gateway health; ensure datasets and data sources are owned by service accounts.
• Administer deployment pipelines, Premium/Fabric capacity settings, and row-level security; fulfill access requests.
• Publish knowledge articles and shift-left solutions for common issues to enable faster resolution.
• Transfer reporting from projects into BAU with proper documentation and ownership transfer.

Skills

Power BI

DAX

Power Query

Gateways

Refresh

RLS

ITIL

ServiceNow

Stakeholder communication

Entra ID

Paginated reports

SQL

SSAS

SSRS

Tools

Power BI Report Builder

SQL Server

SSAS

Entra ID

Job description

Fujitsu Philippines Inc. is seeking an experienced Power BI Engineer to provide second- and third-level support for the Power BI service, Report Builder and related datasets in Manila.

You will manage incidents, perform data gateway tasks, refresh operations and security administration while delivering report enhancements through controlled changes. You will collaborate with data engineers, business owners and IT teams to ensure reliable reporting, maintain documentation and transfer knowledge