Platform Reliability Engineer - Observability & Incidents

Manulife IT Delivery Center Asia Inc.; Makati; On-site; PHP 600,000 - 900,000; Full time

Benefits offered by this job

Opportunities for learning and career growth

Flexible work environment

Inclusivity and support in the workplace

Job summary

Manulife IT Delivery Center Asia Inc. in Makati is looking for a skilled IT operations professional. Responsibilities include configuring Moogsoft, managing alert lifecycles, and collaborating with teams to enhance event management. Candidates must have 3-5 years of infrastructure administration experience and familiarity with monitoring tools like Dynatrace and New Relic.

The role offers opportunities for development in a supportive and flexible environment. Manulife values well-being and inclusivity in the workplace.

Qualifications

• 3-5 years of experience in Infrastructure administration.
• Administration experience in Enterprises monitoring products is a must.
• Strong knowledge of infrastructure, engineering, and support.

Responsibilities

• Configure and operate Moogsoft as the central event management platform.
• Manage alert lifecycles including ingestion, enrichment, and deduplication.
• Collaborate with monitoring teams to improve event quality.

Skills

Infrastructure administration

Dynatrace

Datadog

New Relic

Pager Duty

AI for IT Operations

Cloud technology (preferably Azure)

Job description

Manulife IT Delivery Center Asia Inc. in Makati is looking for a skilled IT operations professional. Responsibilities include configuring Moogsoft, managing alert lifecycles, and collaborating with teams to enhance event management. Candidates must have 3-5 years of infrastructure administration experience and familiarity with monitoring tools like Dynatrace and New Relic.

The role offers opportunities for development in a supportive and flexible environment. Manulife values well-being and inclusivity in the workplace.