Pit Stop Shift Manager

Laguna Development Corporation; Laguna; On-site; PHP 240,000 - 320,000; Full time

Job summary

Laguna Development Corporation is seeking a Shift Manager to support daily retail operations, drive sales, and ensure customer satisfaction at our Laguna, Philippines location. You will help maintain inventory accuracy, pricing, promotions, and signage while leading store staff in scheduling, training, coaching, and performance management.

The role requires a high school diploma or GED and 2–3 years of supervisory experience, with flexibility to work weekends and holidays.

Qualifications

• High school diploma or GED required.
• 2–3 years of supervisory experience.
• ServSafe certification within 90 days of hire.

Responsibilities

• Oversee daily retail operations and support Store Manager.
• Monitor store performance, sales forecasting, product availability, merchandising, pricing, promotions and signage.
• Supervise store personnel including scheduling, training, coaching and performance management; assist with hiring and discipline as needed.
• Manage labor budgets, timekeeping, vendor compliance, inventory integrity, cash controls, daily reporting and bank deposits.

Skills

Leadership

Team supervision

Problem solving

Customer service

Organizational skills

Communication

Education

High School Diploma or GED

Tools

ServSafe Certification

Job description

Job description

The Shift Manager supports the Store Manager in overseeing daily retail operations, ensuring strong store performance, customer satisfaction, inventory accuracy, cash handling, security, and compliance with company policies and regulatory requirements. This role is responsible for driving sales growth by monitoring store performance, forecasting sales goals, maintaining product availability and merchandising standards, and ensuring accurate pricing, promotions, and signage. The Shift Manager serves as a customer service leader, fostering positive guest relationships, resolving concerns, and promoting a welcoming shopping experience while maintaining high operational and food safety standards.

In addition, the Shift Manager provides direct supervision of store personnel, including scheduling, training, coaching, performance management, and recommending hiring, discipline, and retention actions. The position oversees labor budgets, timekeeping, vendor compliance, inventory integrity, cash control procedures, daily reporting, and bank deposits. Successful candidates must possess strong leadership, organizational, and problem-solving skills, a high school diploma or GED, and 2 to 3 years of relevant supervisory experience. The role requires flexibility to work weekends, holidays, and varied shifts, the ability to perform physically demanding tasks, and completion of ServSafe certification within 90 days of hire.