Physical Safety and Security Manager

taskus; Pasig; On-site; PHP 720,000 - 1,080,000; Full time

Job summary

TaskUs in the Philippines seeks a Physical Safety and Security Manager to implement environmental health and safety strategies, design risk-reduction policies, and oversee day-to-day operations across locations in the region.

You will train teams, engage with operations and senior leaders to maintain a safe workplace, manage crisis response, and report issues weekly while traveling up to 50% as needed.

Qualifications

• Degree in Criminal Justice, Public Administration, Business, or related subjects.
• Strong written and verbal communication skills.
• Experience in Physical Security or Public Service.
• Interpersonal skills, tact, and empathy.
• Charismatic and welfare-focused leadership.
• Good judgment and critical thinking during disasters.
• Experience solving complex problems; disaster response preferred.
• Physically fit and available 24/7 plus travel readiness.
• Willing to travel at least 50% of the time.
• Emergency management expertise and safety prioritization.
• Business acumen and OSHA certification.
• Excellent communication and interpersonal skills.
• 2–3 years in Public Safety or Red Cross training related safety.
• Knowledge of security and environmental hazards.

Responsibilities

• Provide necessary training to drive innovative thinking and high-quality technical project management capability.
• Ensure your team applies market knowledge, customer insights, and technical knowledge for site project execution.
• Partner with Operations and senior leaders to keep employees safe inside TaskUs premises.
• In crisis situations, speak to crowds and inspire others to take ownership.
• Strategic and dynamic safety measures inside and outside the workplace.
• Submit weekly and monthly reports identifying issues and escalate to management.
• Attend Leadership Meetings and calibrate with teams to ensure a safe workplace.

Skills

Leadership

Crisis management

Critical thinking

Disaster response

Public safety

Security awareness

Communication

Travel readiness

OSHA certification

Interpersonal skills

Physical fitness

Education

Degree in Criminal Justice, Public Administration, Business, or related subjects

Job description

About TaskUs:

TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech.

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 60,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment's notice, and mastering consistency in an ever-changing world.

What We Offer:

At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

What can you expect in a Physical Safety and Security Manager role with TaskUs:

The Physical Safety and Security Manager is responsible for implementation of the company's environmental health and safety strategies by designing and implementing risk reduction policies and practices.

You will oversee the day to day support for all company operations and locations within your geographic area of responsibility.

Imagine yourself going to work with one thing on your mind: To ensure that the welfare and wellbeing of each employee is top of mind so that all employees go home safe and sound . As a charismatic and compassionate Leader, you know how to prioritize our frontline in providing services that cater to their welfare needs . You must be comfortable in tense and fast-paced situations, applying your critical thinking ability to make sound, on-the-spot decisions, when faced with crisis and calamities.

Key Responsibilities:

• Provide necessary training to drive innovative thinking and high-quality technical project management capability
• Ensure your team can apply market knowledge, customer insights, as well as technical knowledge - for site project execution and development
• Key success indicators for your role is the ability to partner with Operations and senior-level decision makers in ensuring that our employees are safe and secure while inside TaskUs premises
• Being comfortable speaking in front of a crowd during crisis situations, and the ability to inspire and motivate others to help deepen their levels of ownership and accountability, is just as crucial to your success
• You must be strategic-minded and dynamic enough to take in consideration safety measures within and outside the perimeters of the workplace
• Submit weekly and monthly reports identifying potential issues, and escalating critical issues immediately to management
• Attend regular Leadership Meetings and hold regular calibration sessions with your assigned teams - to meet the overarching goal of creating a safe workplace for our Teammates that is focused on welfare and wellbeing at TaskUs

Qualifications:

• A degree in Criminal Justice, Public Administration, Business, or related subjects
• Ability to express ideas, analysis, findings, formulate recommendations, etc. by means of clear and effective written and verbal communications
• Reliable and trustworthy; previous experience in Physical Security or Public Service
• Excellent interpersonal skills including being sensitive and tactful
• Charismatic and passionate about the welfare of people; works well with others in surpassing standards of excellence
• Capable of good judgment and critical thinking when faced with actual disasters
• Experience with solving complex problems; preferably has had previous experience with actual disaster response
• Being physically fit and on the go 24/7 is a Plus
• Must be willing to travel at least 50% of the time
• Excellence in Emergency management in terms of setting the technical direction, prioritization, and resource allocation
• Good business acumen
• OSHA certified
• Excellent communication and interpersonal skills
• 2 - 3 years experience and background working on Public Safety, Red Cross Training, or related safety trainings
• Have good knowledge of security and environment hazards

How We Partner To Protect You:

TaskUs will neither solicit