Phone Intake And Scheduling Assistant

RecruitGo Careers; Quezon City; Remote; PHP 201,000 - 312,000; Full time

Benefits offered by this job

Work-from-home in the Philippines

Job summary

RecruitGo Careers is seeking a confident Phone Intake and Scheduling Assistant to be the first point of contact for clients, handling inquiries, scheduling appointments, and delivering a smooth, professional experience while supporting the team.

This remote role offers work-from-home in the Philippines with a US Central Time schedule from 9:00 AM to 5:00 PM, and opportunities to develop administrative skills within a dynamic EOR environment.

Qualifications

• Good English communication skills.
• Experience with scheduling and intake processes.

Responsibilities

• Answer the phone and assess calls for applicability.
• Schedule and reschedule appointments.
• Coordinate with staff on client issues.
• Potential data entry and other admin tasks.

Skills

Phone intake

Communication

Scheduling

Customer service

English proficiency

Tools

HighLevel CRM

Job description

Job Description:

About Us

RecruitGo is a leading Employer of Record (EOR) company specializing in bridging top talent in emerging markets with global clients. Our services enable businesses to hire, manage, and pay employees internationally with ease. We are committed to providing seamless and efficient solutions to our clients and fostering a dynamic and inclusive work environment for our team.

Position Overview

RecruitGo is looking for a confident and organized Phone Intake and Scheduling Assistant, in which you will be the first point of contact for clients, handling phone inquiries, scheduling appointments, and providing a smooth and professional client experience while supporting the team with administrative tasks.

Responsibilities

• Answer the phone and assess calls for applicability to our practice
• Schedule and reschedule where appropriate
• Communicate with staff regarding any problems with clients
• Possible data input and other administrative tasks

Qualifications

Must-Have

• Good English communication skills

Nice-to-Have

• Experience with HighLevel CRM

Why RecruitGo?

• Salary Range: To be confirmed
• Work Setup: Work-from-home in the Philippines
• Work Schedule: 9:0 AM to 5:00 PM US Central Time
• Diverse Challenges: Each day offers fresh opportunities and unique challenges that keep your work engaging and rewarding.
• Team Collaboration: Join forces with a supportive team, where your insights and contributions are valued.
• Inclusivity: Be part of an inclusive and diverse workplace that values your contributions. Work with the internal team to ensure timely delivery of services to clients and ensure that client expectations are met.

RQ1421

Requirements