Philippines Remote - SMO - Consultant- Field Sr PH

Subway; Philippines; On-site; PHP 900,000 - 1,500,000; Full time

Job summary

The Subway Sr Field Consultant (DEEL) role in the Philippines partners with franchise owners to protect brand integrity and drive profitability across a portfolio of locations. You will coach, influence, and measure performance, developing strategic plans for sales, traffic, costs, and marketing.

You will travel occasionally to meet franchisees, conduct reviews, and ensure adherence to brand standards while supporting growth and operational excellence within the region.

Qualifications

• Leadership and people-management experience in multi-site environments.
• Strong communication and influencing abilities.
• Strategic thinking with data-driven decision making.
• Ability to work independently and manage multiple priorities.

Responsibilities

• Drive portfolio sales and profitability across franchise locations.
• Educate, motivate, and influence franchisees to improve operations and brand standards.
• Guide development through new/relocated/remodeled locations and ensure readiness for opening.
• Participate in scheduled training and team reviews; travel as needed to territories.

Skills

Leadership

Emotional Intelligence

Time management

Negotiation skills

Change management

Education

Bachelor's degree in Business, Communications, Business Analysis, Hospitality, or related field

Tools

MS Office

Job description

Sr Field Consultant DEEL (MFP) – Philippines

Location: North Luzon, Bulacan, Pampanga, Tarlac Philippines

Ready to build what's next with one of the world's most iconic brands?

Why Join Subway?

At Subway, we're building something significant. Our mission is clear — to grow franchisee profitability, brand relevance, and long-term value — and our corporate teams sit at the heart of making that happen.

We're a business that believes in meritocracy. Results open doors here, and the people who thrive are those who bring accountability, strategic thinking, and a genuine drive to create long‑term impact. You'll be empowered to think and act like an owner — because that's exactly what we need from our people.

We move with pace and purpose. We adapt quickly, focus innovation where it counts, and aren't afraid to make bold decisions. Alongside that, integrity is non‑negotiable — we hold ourselves to the highest standards in how we work, how we lead, and how we treat one another.

And while we take our work seriously, we also know that the best results come from teams who celebrate progress, support each other, and bring real energy to what they do.

About The Role

The Manager of Franchise Performance (MFP) is a liaison between the company and its franchise owners. MFP activities are to protect the integrity of the brand by leading, influencing, coaching, and measuring performance in all areas and initiatives of those franchisees/locations that they are assigned. The MFP is responsible for assessing the assigned franchisees/locations in their portfolio to determine the level of support provided based upon needs and performance levels. This portfolio management will guide the MFP to provide strategic business direction and alignment in order to influence franchisees in maximizing profitability of their portfolio as well as their readiness for growing their location portfolio. This includes the development of business plans, specific goals, objectives and strategies for sales building, location traffic, cost controls, profit management, development, marketing, and more. The MFP will report to the Head of Franchise Performance in their region.

Responsibilities Include But Are Not Limited To

Building Sales & Profits:

Consistently evaluate the assigned portfolio to determine areas of opportunity and perform periodic business reviews to celebrate achievements, review areas of opportunity, and discuss future directives. Educate, motivate, and influence franchisees in a manner that will drive location operations and profitability, including brand initiative direction, local marketing guidance, training, operations, P&L review, metric reviews, goal setting, and more. Ensure brand standards and initiatives are communicated and cascaded throughout the assigned portfolio, encouraging, motivating, and enforcing standards and initiatives consistently across all locations. Review, understand, and follow up on third‑party operational excellence visits.

Building Relationships

Coach, counsel, influence, and motivate franchisees on a portfolio level basis, providing guidance to help them grow their business. Develop productive working relationships with franchisees, territory team members, and headquarters employees, building relations in a variety of ways depending on performance and needs — in person, virtually, through individual meetings, emails, territory meetings, portfolio meetings, training sessions, and more. Gain the respect of franchisees to be recognized as an asset to the business and a leader in the field.

Development

Guide franchisees through the equipment and design process for all new, relocated, and remodeled locations. This includes directing franchisees to the correct points of contact, working with the Head of Franchise Performance (HFP) and the development playbook to ensure location layout maximizes commercial opportunity, efficiency, and guest experience, visiting the location during construction, working with the development team and HFP to confirm the location is ready to open upon completion, and taking and submitting photos to the development team for final review and follow‑up as required. Provide information to the HFP regarding existing owners and their ability or inability to expand within the brand. For locations changing ownership from one franchisee to another, provide guidance and additional training during and after the transition.

As with all areas of this role, regularly guide franchisees to the correct points of contact and proper procedures, and discuss closures, disaffiliations, and other leasing or legal issues with the HFP.

Self‑Development

Apply designated training programs to enhance knowledge and develop new skills. Participate in all scheduled training and informational sessions, including onboarding/brand university programs, cascade training calls, monthly business reviews, team calls, and more. Travel occasionally to training sessions both inside and outside the assigned territory. Fully understand the purpose and benefits of new programs and decisions in order to effectively influence franchisees and obtain buy‑in.

Skills & Abilities

Leadership Effectiveness: coaching, influencing, motivating, and solid negotiating skills; ability to manage tough conversations while remaining assertive and accountable; strategic thinking with the ability to integrate data and think long term; ability to cascade knowledge to others.

Emotional Intelligence: calm and composed; empathetic with strong social awareness; strong listening, written, and verbal communication skills; ability to adapt to different situations and personalities while maintaining personal and professional integrity; ability to work autonomously.

Desired Characteristics: able to work independently, disciplined, a self‑starter who takes initiative; strong learning agility with the ability to quickly absorb and apply new learning for impact; a competitive spirit; strong problem‑solving skills with the ability to solve difficult and complex problems.

Desired Knowledge & Skills: fast‑paced food retail or QSR experience; franchising knowledge and experience desirable; strong time management and prioritization skills; project management and organizational skills; change management with the ability to readily adapt to ambiguity; strong communication and influencing skills.

Qualifications

• Bachelor's degree in Business, Communications, Business Analysis, Hospitality, or related field preferred.
• 5+ year multi-site restaurant experience (20+ units) or 3 years large format food retail leadership preferred
• Area Management & or Portfolio Management experience with the ability to comprehend P&L statements. Utilizing influencing skills to drive improvement with the franchisees in their portfolio.
• Highly commercial with strong business / financial acumen, market awareness
• Technical Proficiencies: Software (Microsoft Office Suite programs: Word, Excel, PowerPoint, Outlook)
• Must have a valid driver's license and a strong willingness to drive. Employees must have dependable transportation and meet all requirements based upon the vehicle reimbursement policy.

Please note this will be an employment via DEEL EOR. You will be providing services for Subway via employment with DEEL.

Subway uses technology‑assisted tools to support our recruitment process. These tools strictly help organize and sort applications based on job‑related qualifications. All decisions are made by people - our recruiting team and hiring managers. If you have questions or would like to request an alternative review process, please let us know.