Pharmaceutical Product Manager

Tri-Unity Talent Sourcing & HR Management Services; Manila; On-site; PHP 350,000 - 700,000; Full time

Job summary

Tri-Unity Talent Sourcing & HR Management Services in Manila is seeking to enhance customer experience through coordinated responses with internal teams and data-driven strategies. The role focuses on improving retention, loyalty, and satisfaction while monitoring industry trends and emerging technologies.

The position emphasizes collaboration across departments to develop growth initiatives, forecast budgets, and support product portfolio planning with insights derived from data.

Responsibilities

• Resolve customer inquiries and issues by coordinating with internal teams
• Serve as a liaison between customers and internal departments to gather feedback and improve products/services
• Develop strategies to improve customer retention, loyalty, and satisfaction using data analysis
• Monitor industry trends and emerging technologies
• Collaborate with teams to create innovative growth strategies
• Prepare annual marketing plans, including forecasts, budgets, and promotional strategies
• Support product portfolio planning with data-driven analysis and insights
• Track and analyze competitor products, capabilities, and market activities
• Use competitive insights to guide new product development and sales projections
• Develop and maintain accurate customer demand forecasts

Job description

• Resolve customer inquiries and issues by coordinating with internal teams
• Serve as a liaison between customers and internal departments to gather feedback and improve products/services
• Develop strategies to improve customer retention, loyalty, and satisfaction using data analysis
• Monitor industry trends and emerging technologies
• Collaborate with teams to create innovative growth strategies
• Prepare annual marketing plans, including forecasts, budgets, and promotional strategies
• Support product portfolio planning with data-driven analysis and insights
• Track and analyze competitor products, capabilities, and market activities
• Use competitive insights to guide new product development and sales projections
• Develop and maintain accurate customer demand forecasts