PH Registered Nurse | Healthcare Support

Cognizant Softvision, LLC; Philippines; On-site; PHP 240,000 - 360,000; Full time

Job summary

Cognizant in Cebu is seeking dedicated professionals to join our onsite team as healthcare call center specialists. Ideal candidates have 0–2 years in BPO or healthcare, understand medicines and packaging, and can guide callers while documenting product information.

You will adapt to shifting schedules and regulatory updates within a global organization that supports growth and well‑being. Join Cognizant to grow your career while delivering quality service on global accounts and ensuring

Qualifications

• 0–2 years of BPO or healthcare experience is preferred.
• Basic understanding of medicines, product packaging, device components, or storage requirements.
• Strong communication skills for guiding callers in describing product‑related problems.

Responsibilities

• Guide callers to describe product‑related problems clearly and accurately.
• Document product information and quality concerns meticulously.
• Identify and escalate product defects or device issues as needed.

Skills

BPO experience

Healthcare knowledge

Strong communication

Attention to detail

Job description

Cognizant is a global organization serving clients across multiple industries with a deep set of offerings provided by our practice areas and supported by corporate and enabling functions. Employing roughly 270,000 talented associates worldwide, Cognizant is dedicated to anticipating and solving clients toughest problems and enabling them to thrive in the digital era. Join us and Be Cognizant!

Who Thrives Here:

• Registered Nurse (RN)
• With 0–2 years of BPO or healthcare experience
• Basic understanding of medicines, product packaging, device components, or storage requirements
• Ability to identify and understand product defects, device issues, or quality concerns
• Strong communication skills for guiding callers in describing product‑related problems
• Good attention to detail when documenting product information
• Familiarity with pharma, consumer health, or quality handling environments is an advantage
• Contact center or customer‑facing experience is beneficial.
• Flexibility to work shifting schedules and adapt to process or regulatory updates
• Amenable to work on Full Onsite setup in Cebu.

Why Join Us

At Cognizant, we don't just offer jobs—we build careers that thrive in the digital era.

• Growth That Matters – Clear career paths, continuous learning, and opportunities to move into leadership or specialized roles. You're not just filling a seat—you're building a future.
• Support That Empowers – A collaborative culture where your voice is heard, your ideas matter, and your well-being is prioritized through strong benefits and work-life balance.
• Impact That Inspires – Work on global accounts that shape industries, influence millions of users, and give you a sense of purpose beyond the paycheck.

Your future starts here—grow, thrive, and make an impact with Cognizant.