Personal Shopper Supervisor | Legazpi

The SM Store (SM Mart Inc.); Legazpi; On-site; PHP 279,000 - 391,000; Full time

Job summary

The SM Store in Legazpi is seeking a Personal Shopper to deliver friendly, efficient service and help customers find products that meet their needs. You will build strong relationships, promote relevant items, and ensure smooth checkout and dispatch in line with SM standards.

Ideal candidates have a Bachelor's degree (preferably in business) and 2–3 years in selling or customer support roles. This is a full-time role based at our Legazpi store.

Qualifications

• Bachelor's degree preferably in business
• 2–3 years in selling or customer support roles

Responsibilities

• Build and sustain strong relationships with customers.
• Offer new products or promotions that match customer needs or preferences.
• Follow operational standards to maintain quality service and excellent customer experience.
• Endorse properly paid items to dispatch.

Skills

Customer service

Relationship building

Sales

Education

Bachelor's degree

Job description

Job Function

Responsible in fulfilling customer transaction according to SM's Personal Shopper standards.

Responsibilities

• Build and sustain strong relationship with customer
• Offer new products or promotions that are relevant to customer's need or preference
• Follow operational standards to maintain quality service and excellent customer experience
• Endorse properly paid item to dispatch

Qualifications

• Graduate of Bachelor's Degree preferably business course
• At least 2 to 3 years of working experience in a selling role or customer support role