Permissions Officer

Rimes; Manila; On-site; PHP 279,000 - 468,720; Full time

Benefits offered by this job

Night shift (9:00 AM–6:00 PM MNL Time)

Onsite 2–3 days per week

Job summary

Rimes is seeking a Permissions Officer to manage third‑party data provider authorization requests and maintain accurate records. The role supports clients, data partners, and internal teams, ensuring timely responses and clear updates.

Candidates should have 1–2 years in data operations, be detail‑oriented, and comfortable with night shifts (9:00 AM–6:00 PM Manila time) and 2–3 onsite days. The position involves liaising with data partners, preparing usage reports, and maintaining client IDs and

Qualifications

• 1–2 years of work experience in data operations, data analysis, or financial/market data environments.
• Detail-driven with strong record keeping and documentation skills.
• Able to work to deadlines and handle time-sensitive authorization requests.
• Confident communicator with stakeholders including data providers and clients.
• Organised and able to manage multiple tasks independently.
• Proficient with Microsoft 365; familiarity with CRM systems like Salesforce a plus; SQL/Databricks knowledge helpful.

Responsibilities

• Manage third-party data provider authorization requests for clients, recording and tracking actions.
• Review requests, respond to provider questions, and escalate as needed.
• Prepare and send usage reports to third-party data providers on agreed schedules.
• Manage and create client IDs using Rimes' tools, including account unlocks and password resets.
• Maintain relationships with data partners, clients, and internal teams to keep records up to date.
• Improve partner contact records, redistribution policies, and internal knowledge base.
• Contribute to projects and process improvements across Permissions.

Skills

Data operations

Data analysis

Record keeping

Communication

Organization

Microsoft 365

Tools

Salesforce

SQL/Databricks

Job description

About Rimes

Rimes provides the Intelligence Fabric for Capital Markets, a trusted data network and intelligence architecture that transforms fragmented data, operations and workflows into decision-grade intelligence. The world's leading institutional investors, asset managers, and service providers rely on Rimes to help them make better investment decisions that power more than US$ 75 trillion in AUM annually.

The Role

The Performance Operations team at Rimes are accountable for the monitoring, investigation and remediation of data quality issues in the foundational data. This involves a thorough understanding of the data pipeline, and communication with external Data Partners.

Members of the team are responsible for diagnosing issues quickly and subsequently liaising with Data Partners or else fixing/suggesting fixes internally. During this process there is also a responsibility to ensure that clients are kept informed on the progress, and that requests and issues are resolved in a timely manner.

As a Permissions Officer you will manage third‑party data provider authorization requests on behalf of clients, ensuring requests are understood, recorded, progressed and completed accurately through the relevant ticketing and internal systems. You will support clients, data partners and internal teams by providing clear updates, maintaining accurate records, and escalating questions or issues where appropriate.

Key Responsibilities

• Manage third-party data provider authorization requests on behalf of clients, ensuring each request is actioned and recorded accurately and in a timely manner through the appropriate ticketing system.
• Review and understand the nature of each authorization request, respond to third-party data provider questions, and elevate where additional guidance or decision-making is required.
• Prepare and send accurate usage reports to third-party data providers within agreed monthly or quarterly deadlines, supporting follow-up questions where needed.
• Manage and create client IDs through Rimes' proprietary tools, including unlocking user accounts and resetting passwords where required.
• Maintain strong working relationships with third-party information providers, internal stakeholders and end clients, helping to keep Rimes in good standing with its data partners.
• Maintain and improve partner contact records, redistribution policies, contractual information, important notes and internal knowledge base procedures.
• Contribute to new projects, process improvements and best‑practice initiatives across the Permissions function.

Who you are

• At least 1-2 years' work experience in data operations, data analysis, or financial/market data environments and experience working with data pipelines, data quality checks, or data investigations
• A detail-driven operator with strong record keeping and documentation skills, able to maintain accurate permissions, usage and contractual records.
• Comfortable working to deadlines while maintaining a high level of accuracy, especially when handling time-sensitive authorisation requests.
• A confident communicator with strong interpersonal skills, able to work effectively with data providers, clients, partners and internal stakeholders.
• Organised, flexible and able to manage multiple tasks, prioritise effectively and work on your own initiative when required.
• Computer literate, with strong proficiency in Microsoft 365 applications; familiarity with CRM systems such as Salesforce would be an advantage, as would SQL/Databricks knowledge.
• Knowledge of market data, procurement practices, financial spreadsheets, financial databases or related applications would be beneficial.
• Amenable to work Night Shift (9:00AM-6:00PM MNL Time) and can do 2-3x a week onsite work.

Only selected candidates will be contacted for interviews. We appreciate your understanding. Thank you for considering a career with us.

Rimes is committed to promote the values of diversity and inclusion throughout the business. Whether it's through recruitment, retention, career progression or training and development, we are committed to improving opportunities for people regardless of their background or circumstances.

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