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Doneverse is seeking a high-performance Doer Success Leader to lead from the front, raise standards, and drive real results for a large remote team of elite virtual assistants serving Australia and the US.
You’ll own performance, KPIs, and client success, coaching weekly 1:1s, enforcing quality and accountability, and partnering with the Client Experience team to resolve escalations and ensure outcomes.
At Doneverse, we’re not just scaling—we’re building the next generation of world-class digital marketing teams. And we’re looking for a high-performance Doer Success Leader who’s ready to lead from the front, raise standards, and drive real results.
If you thrive on ownership, metrics, and impact, this role is your next career upgrade.
This isn’t a “keep the lights on” management role.
As a Doer Success Leader, you’ll be trusted with:
A large, remote team of elite virtual assistants
High-value clients in Australia and the US
Full accountability for output, performance, and client success
You’ll coach, challenge, and elevate your team—while playing a critical role in the growth of a fast-moving digital marketing company.
You’ll lead with clarity, structure, and high standards by:
Driving performance and productivity across your assigned Doer team
Enforcing and optimizing KPIs across output quality, task completion, time & attendance, communication, and proactivity
Conducting weekly 1:1 performance and coaching sessions to push continuous improvement
Partnering closely with the Client Experience team to resolve escalations, concerns, or refunds swiftly and professionally
Identifying performance gaps early and implementing Performance Improvement Plans (PIPs) when needed
Building strong, trust-based relationships with both clients and Doers
Staying sharp on digital marketing trends and best practices to better guide and support your team
This is a role for leaders who don’t avoid accountability—they run toward it.
You’ll succeed here if you’re a results-driven leader who believes in structure, clarity, and high standards.
Strong experience in digital marketing, including:
Direct response marketing
Lead generation
Funnels and marketing automation
Email marketing
Marketing design
Proven leadership experience, ideally managing remote teams or virtual assistants
Excellent written and verbal communication skills
A data-driven mindset with strong analytical judgment
The ability to manage multiple priorities without losing focus
Hands-on experience with performance monitoring tools (e.g., ActivTrak or similar)
Sharp problem-solving and critical-thinking skills
A client-first mentality—you care deeply about outcomes, not excuses
At Doneverse, leaders aren’t micromanaged—they’re empowered.
You’ll join a fast-growing company where:
Performance is visible and rewarded
Leadership has real influence on outcomes
Your work directly impacts both client success and team growth
You’re surrounded by people who care about excellence
Doneverse is a rapidly growing provider of virtual assistant services, supporting entrepreneurs and businesses in the digital marketing space. We help founders scale smarter—by pairing them with elite Filipino talent and strong leadership that drives results.
Here, leadership isn’t about titles.
It’s about impact, ownership, and execution.
If this year is about bigger challenges, stronger influence, and real leadership growth, this role was built for you.