People Success & Engagement Leader

Booth

Philippines

Hybrid

PHP 600,000 - 900,000

Full time

14 days+

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Job summary

Booth is seeking an HR Business Partner with 3–5 years of experience to support HR operations, policy updates, and workforce planning for client teams in a hybrid Manila-based setup. You will analyze workforce data, drive engagement initiatives, and partner with CSMs to translate workforce needs into HR actions.

The role requires strong stakeholder management, knowledge of Philippine labor laws, and experience with ZohoDesk and HR dashboards.

Qualifications

Bachelor's degree in Human Resources, Psychology, Business Administration, or a related field.
3–5 years of experience in Human Resources, preferably in HR Business Partnering and client-facing HR roles.
Strong background in employee relations, employee engagement, performance management, and HR operations.
Excellent interpersonal, stakeholder management, and communication skills.
Strong analytical skills with experience interpreting HR metrics and workforce data.
Proficiency with HR systems and collaboration tools such as ZohoDesk, Google Workspace, KAMI, and HR reporting dashboards.
Sound knowledge of Philippine labor laws, HR best practices, and client-facing HR operations.
Strong organizational, problem-solving, and project management skills.
Ability to balance strategic workforce planning with day-to-day HR operational responsibilities.
Experience supporting fast-paced and client-driven environments is highly preferred.

Responsibilities

Support the collection, analysis, and reporting of people metrics, including headcount, turnover, and attrition.
Conduct policy research and assist in updating HR policies, documentation, and guidelines.
Partner with Client Success Managers (CSMs) to assess workforce requirements and support resource planning and forecasting.
Analyze workforce trends and provide insights to support talent management and succession planning initiatives.
Prepare and present workforce reports, dashboards, and HR analytics.
Support HR projects aligned with business objectives, such as retention initiatives and client workforce planning.
Translate client workforce requirements into actionable HR initiatives, including upskilling, right-sizing, and retention strategies.
Identify workforce risks and recommend proactive interventions to improve employee retention and engagement.
Must be willing to work in a hybrid work setup (Once a week in office), with offices in BGC, Taguig City and Makati City.
Must be willing to work in the night shift between 10 PM - 7 AM, 11 PM - 8AM, or 12 AM to 9AM