People Solutions, Generalist I

Convergys; Quezon City; On-site; PHP 300,000 - 420,000; Full time

Job summary

Convergys in Quezon City invites an HR Generalist I to join our People Solutions team at Giga Tower. You will evaluate, implement, and administer HR programs, partnering with stakeholders to align HR strategy with business goals.

Responsibilities include employee relations, compensation and benefits, talent and performance management; provide consulting to managers; handle employee concerns; maintain HR records.

Qualifications

• 2–4 years of HR/generalist experience.
• Experience with Workday preferred.
• Strong communication skills, written and verbal.
• Proficient Microsoft Office tools.

Responsibilities

• Evaluate, analyze, and implement HR programs aligned with business objectives.
• Provide consulting to managers on performance, compensation, and policies.
• Respond to employee concerns and coordinate with stakeholders.
• Maintain accurate HR records and generate reports.

Skills

Strong communication

Multi-tasking

Self-starter

Team collaboration

Education

University degree preferred

Tools

Workday

Microsoft Office

HRIS basics

Job description

## People Solutions, Generalist IApply: PHL Quezon City - Giga Tower,10th,11th,18th,19th Flr: Full time: Posted Today: R1738159Job Title:People Solutions, Generalist IJob DescriptionThe People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.## Essential Functions/Core Responsibilities* Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management* Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation* Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary* Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies* Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions* Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws* Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings* Prepare documentary requirements for HR Partners handling labor-related cases, as necessary* Review Human Resources trends in the market and assist with execution of changes and improvements* Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization* May help facilitate candidate selection processes, as necessary## Candidate Profile* 2 - 4 Years of Experience* University Degree Preferred* Experience with Workday preferred* Working knowledge of labor relations* Strong communication skills, both written and verbal* Proficient Microsoft Office skills* Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables* Self-starter, sense of urgency, and works well under pressure in a virtual environment* Strong attention to detail## **Disclaimer**The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Location:PHL Quezon City - Giga Tower,10th,11th,18th,19th FlrLanguage Requirements:Time Type:Full time2026-10-31