People Solutions Generalist I

Convergys; Manila; On-site; PHP 446,400 - 714,240; Full time

Job summary

Convergys is seeking a People Solutions Generalist I to evaluate, analyze, and implement HR programs while building trusted relationships with stakeholders. The role involves advising managers on performance, policies, and compensation, handling employee concerns, and maintaining HR records.

You will contribute to HR solutions aligned with business strategy, conduct onboarding, analyze HR metrics, and assist with labor-related processes, ensuring compliance and timely delivery.

Qualifications

• 2–4 years of HR or People Solutions experience.
• University degree preferred.
• Experience with Workday preferred.

Responsibilities

• Evaluate, analyze, and implement HR activities and programs.
• Provide cross-department consulting on performance, policies, and compensation.
• Respond to employee concerns and coordinate with stakeholders.
• Partner with stakeholders to support HR solutions aligned with business goals.
• Conduct orientation and HR learning sessions for new hires.
• Maintain accurate records and HRIS data in line with policies and laws.
• Collect, analyze, and report HR metrics to aid decision making.
• Prepare documentary requirements for labor-related cases as needed.
• Review HR trends and assist with changes and improvements.
• Communicate company values and leadership behaviors to the team.

Skills

Communication skills

Multi-tasking

Attention to detail

Virtual environment

Urgency & time management

Education

University degree

Tools

Workday

Microsoft Office

Job description

## People Solutions Generalist IApplylocations: PHL Bonifacio Global City - Bonifacio One Technology Tower: PHL Makati City - SLCtime type: Full timeposted on: Posted Todayjob requisition id: R1742496Job Title:People Solutions Generalist IJob DescriptionThe People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.## Essential Functions/Core Responsibilities* Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management* Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation* Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary* Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization's overall strategies* Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions* Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory/local laws* Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings* Prepare documentary requirements for HR Partners handling labor-related cases, as necessary* Review Human Resources trends in the market and assist with execution of changes and improvements* Communicate and reinforce the Company's values, philosophies, and Leadership Behaviors to assist in development of a high performing organization* May help facilitate candidate selection processes, as necessary## Candidate Profile* 2 - 4 Years of Experience* University Degree Preferred* Experience with Workday preferred* Working knowledge of labor relations* Strong communication skills, both written and verbal* Proficient Microsoft Office skills* Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables* Self-starter, sense of urgency, and works well under pressure in a virtual environment* Strong attention to detail## **Disclaimer**The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.Location:PHL Bonifacio Global City - Bonifacio One Technology TowerLanguage Requirements:Time Type:Full time