People Operations Specialist

LC BIGMAK BURGER INC.; Lucena; On-site; PHP 360,000 - 480,000; Full time

Job summary

LC BIGMAK BURGER INC. in Lucena, Philippines is seeking an HR Generalist to manage recruitment, onboarding, records, attendance, payroll coordination, and employee relations. You will coordinate with department heads, ensure policy compliance, and maintain HR documentation across stores, branches, and plants.

This role supports a professional, compliant work environment. Ideal candidates will handle confidential information diligently, promote positive relations, and contribute to training and

Responsibilities

• Manage the recruitment process from job posting, sourcing, screening, interviews, and assessment to hiring.
• Coordinate with department heads regarding manpower requirements and staffing needs.
• Prepare job descriptions and job postings for vacant positions.
• Conduct initial interviews and evaluate applicants based on qualifications and company requirements.
• Coordinate pre-employment requirements and onboarding activities.
• Maintain an updated applicant database and recruitment records.
• Facilitate orientation and onboarding of newly hired employees.
• Ensure new employees complete required employment documents and company requirements.
• Coordinate with concerned departments regarding new employee deployment.
• Explain company policies, procedures, benefits, and workplace rules to new employees.
• Maintain accurate and updated employee 201files and HR records.
• Prepare employment-related documents, certificates, notices, memoranda, and HR communications.
• Ensure confidentiality and proper handling of employee information.
• Maintain organized records of employee movements, promotions, transfers, disciplinary actions, and other employment changes.
• Monitor employee attendance, tardiness, absences, undertime, overtime, and leave applications.
• Coordinate with department heads regarding attendance concerns and discrepancies.
• Review and validate timekeeping records before submission for payroll processing.
• Ensure compliance with company attendance and working-hour policies.
• Assist in the preparation and validation of payroll information.
• Coordinate payroll-related concerns such as attendance, overtime, leave, deductions, and employee adjustments.
• Assist employees with questions regarding company benefits and payroll-related matters.
• Coordinate with Finance or Payroll regarding employee compensation concerns.
• Handle employee inquiries, concerns, and workplace issues professionally and confidentially.
• Assist in resolving employee concerns and workplace conflicts.
• Conduct or assist in employee meetings, counseling, and investigations when necessary.
• Promote positive employee relations and a professional work environment.
• Assist in implementing company rules, policies, procedures, and regulations.
• Prepare disciplinary notices, incident documentation, and other HR-related documents when required.
• Monitor compliance with company policies and workplace standards.
• Assist in conducting investigations and documenting employee violations in coordination with management.
• Ensure that disciplinary actions are properly documented and handled consistently.
• Assist department heads in implementing employee performance evaluations.
• Monitor submission of performance evaluation forms and related documents.
• Assist in identifying employee performance concerns and development needs.
• Support performance improvement initiatives and employee development programs.
• Assist in identifying employee training needs.
• Coordinate training programs, seminars, orientations, and employee development activities.
• Maintain training records and attendance.
• Assist in evaluating the effectiveness of training programs.
• Assist in organizing employee activities, company events, recognition programs, and engagement initiatives.
• Support programs that promote teamwork, employee morale, and a positive workplace culture.
• Gather employee feedback and communicate relevant concerns to management.
• Ensure HR processes and documentation comply with company policies and applicable labor regulations.
• Assist in preparing HR reports and government-related documentation when required.
• Maintain proper confidentiality of employee and company information.
• Monitor HR deadlines and ensure timely completion of required documents and reports.
• Coordinate with Store Managers, Branch Managers, Plant Management, and department heads regarding HR concerns.
• Assist in addressing manpower, attendance, discipline, and employee-related concerns across stores, branches, offices, warehouses, and manufacturing facilities.
• Conduct site visits when necessary to monitor HR implementation and employee concerns.

Job description

LC BIGMAK BURGER INC. in Lucena, Philippines is seeking an HR Generalist to manage recruitment, onboarding, records, attendance, payroll coordination, and employee relations. You will coordinate with department heads, ensure policy compliance, and maintain HR documentation across stores, branches, and plants.

This role supports a professional, compliant work environment. Ideal candidates will handle confidential information diligently, promote positive relations, and contribute to training and