People Operations Partner

Schneider Electric; Cavite City; On-site; PHP 500,000 - 700,000; Full time

Job summary

Schneider Electric is seeking a People Operations Partner to deliver efficient HR operational services across the employee lifecycle. You will partner with employees, managers, HR Business Partners, and cross-functional teams to ensure compliance, process excellence, and an exceptional employee experience.

The role drives continuous improvement, supports HR transformation initiatives, and ensures accurate execution of people-related processes while maintaining data integrity and service quality.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
• Experience in HR Operations, Shared Services, Payroll, Benefits, or Employee Lifecycle Administration.
• Strong knowledge of labor laws, HR processes, and compliance requirements.
• Experience working with HRIS, payroll, and case management systems.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication skills.

Responsibilities

• Manage end-to-end employee lifecycle processes including onboarding, changes, leave administration, and offboarding.
• Ensure timely and accurate processing of employee transactions per policies and SLAs.
• Coordinate with internal stakeholders for a seamless employee experience.
• Support payroll-related activities by validating and processing data changes.
• Administer employee benefits and government-mandated programs.
• Investigate and resolve payroll and benefits-related concerns while ensuring compliance.
• Serve as a primary contact for employee and manager inquiries.
• Provide guidance on HR policies, processes, and programs.
• Manage employee cases and escalations with timely resolution.

Skills

Analytical thinking

Problem-solving

Stakeholder management

Communication skills

Education

Bachelor's degree in Human Resources, Business Administration, Psychology, or related field

Tools

HRIS

Payroll systems

Case management systems

Job description

The People Operations Partner is responsible for delivering efficient, accurate, and employee-focused HR operational services throughout the employee lifecycle. This role serves as a trusted partner to employees, managers, HR Business Partners, and cross-functional teams by ensuring compliance, operational excellence, process improvement, and an exceptional employee experience.

The role drives continuous improvement initiatives, supports HR transformation projects, and ensures timely execution of people-related processes while maintaining data integrity and service quality.

Key Responsibilities

Employee Lifecycle Management

• Manage end-to-end employee lifecycle processes including onboarding, employee changes, leave administration, and offboarding.
• Ensure timely and accurate processing of employee transactions in accordance with company policies and service level agreements.
• Coordinate with internal stakeholders to provide a seamless employee experience.

Payroll and Benefits Administration

• Support payroll-related activities by validating, reviewing, and processing employee data changes.
• Administer employee benefits and government-mandated programs.
• Investigate and resolve payroll and benefits-related concerns while ensuring compliance with applicable regulations.

Employee Support and Case Management

• Serve as a primary point of contact for employee and manager inquiries.
• Provide guidance on HR policies, processes, and programs.
• Manage employee cases and escalations, ensuring timely resolution and effective communication.

Process Improvement and Transformation

• Identify opportunities to simplify, standardize, and automate HR processes.
• Participate in HR transformation and digitalization initiatives.
• Develop and implement operational improvements that enhance efficiency, accuracy, and employee experience.

Compliance and Risk Management

• Ensure adherence to company policies, labor regulations, and internal controls.
• Maintain confidentiality and integrity of employee data.
• Support audits, compliance reviews, and risk mitigation activities.

Data Management and Reporting

• Maintain accurate employee records in HR systems.
• Generate HR reports, dashboards, and analytics to support business decisions.
• Analyze operational trends and provide recommendations for improvement.

Stakeholder Partnership

• Collaborate with HR Business Partners, Payroll, Benefits, Talent Acquisition, Finance, and other stakeholders.
• Build strong working relationships across business functions.
• Support organizational initiatives and people programs.

Leadership and Team Collaboration

• Provide guidance and knowledge sharing within the People Operations team.
• Support capability building and continuous improvement culture.
• Drive accountability, quality, and customer-centric service delivery.

Qualifications

• Bachelor's degree in Human Resources, Business Administration, Psychology, or related field.
• Experience in HR Operations, Shared Services, Payroll, Benefits, or Employee Lifecycle Administration.
• Strong knowledge of labor laws, HR processes, and compliance requirements.
• Experience working with HRIS, payroll, and case management systems.
• Strong analytical, problem-solving, and stakeholder management skills.
• Excellent written and verbal communication skills