People Operations Administrator | US Hours

3Ci Business Process Solutions OPC; Philippines; Remote; PHP 2,192,000 - 3,508,000; Full time

Job summary

3Ci Business Process Solutions OPC is hiring a People Operations Administrator to support the HR operations of a US-based company with ~150 employees. This full-time role covers day-to-day operations, data integrity in Rippling, and confidential employee support during US business hours.

You will own HR inbox, process verifications, manage benefits and payroll integrations, and build automated workflows. The position emphasizes compliance with multi-state US employment laws and strong

Qualifications

• 3–5+ years in People Operations or HR Generalist roles supporting US-based staff.
• Hands-on Rippling administration including workflows, benefits, payroll, and document management.
• Strong knowledge of multi-state US employment compliance (FMLA, wage garnishments, unemployment claims).
• Excellent written and verbal English communication; ability to handle confidential information.
• Ability to work independently and provide reliable support across US time zones.

Responsibilities

• Own the central HR inbox and respond to inquiries within 24 business hours.
• Administer Rippling across HRIS, benefits, payroll, app management, and time and attendance.
• Coordinate onboarding/offboarding activities, including documentation and system access.
• Prepare headcount, turnover, leave, and training reports.
• Support employee questions about policies, pay schedules, and leaves.
• Monitor labor law changes and ensure compliant personnel records.

Skills

Rippling administration

HR Generalist

US employment compliance

English communication

People Operations

Tools

Rippling

Job description

We’re Hiring: People Operations Administrator

Full-Time | US Business Hours (EST/PST)

We are seeking an experienced People Operations Administrator to support the HR operations of a US-based company with approximately 150 employees.

You will manage day-to-day People Operations workflows, serve as the primary Rippling administrator, and provide responsive, confidential support to employees and HR leadership.

• Own the central HR inbox, respond to or route inquiries, and meet a 24-business-hour service target.
• Process employment verification requests and state unemployment claims.
• Coordinate wage garnishments, child support orders, and tax levies with payroll.
• Administer Rippling across HRIS, benefits, payroll, app management, and time and attendance.
• Maintain accurate employee records, including job and compensation changes, reporting lines, and status updates.
• Build and improve Rippling workflows, task lists, and automated processes.
• Prepare recurring and ad hoc reports on headcount, turnover, leave, and training completion.
• Coordinate onboarding, including welcome communications, equipment tracking, document collection, I-9 compliance, and system access.
• Coordinate offboarding, final-pay requirements, access removal, exit surveys, and separation records.
• Support employee questions about policies, pay schedules, time off, and benefits.
• Administer benefit enrollments, qualifying life events, carrier integrations, and Open Enrollment activities.
• Manage leave requests, including FMLA, state-paid leave, parental leave, disability, and ADA accommodations.
• Monitor multi-state labor law changes, digital labor law postings, personnel records, and retention requirements.
• Administer mandatory compliance training and follow up to support timely completion.
• Support employee relations matters and workplace investigations through intake, documentation, and reporting.
• Provide operational coverage for the US HR team during planned or unplanned absences.

Qualifications

• 3-5+ years of People Operations or HR Generalist experience supporting a US-based workforce.
• Experience supporting a company with approximately 100-300 employees.
• Hands-on Rippling administration experience, including workflows, leave policies, benefits, and document management.
• Strong knowledge of multi-state US employment compliance, including FMLA, state-paid leave, wage garnishments, unemployment claims, and employment verifications.
• Excellent written and verbal English communication skills.
• Strong attention to detail and sound judgment when handling confidential or sensitive matters.
• Ability to work independently and provide reliable operational support across US time zones.
• Comfortable managing multiple priorities and deadlines in a remote environment.

Independent Contractor Setup

• Fully remote, full-time engagement.
• 40 hours per week.
• Must be available during standard US business hours (EST/PST).
• Must have a reliable computer and stable internet connection.