People Development Officer

MicroSourcing; Quezon City; Hybrid; PHP 400,000 - 700,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Group life insurance

Performance bonus

Job summary

MicroSourcing is seeking a People Development Officer in Quezon City, Philippines. The role focuses on driving training delivery, designing engaging sessions, and leading L&D initiatives across the organization. You will partner with senior leaders to identify learning needs and deliver impactful development solutions.

The position offers hybrid work via Eastwood, Libis, with day shifts and opportunities for growth. Strong communication and PMO background are valued.

Qualifications

• Proven experience in Learning & Development / Training within a BPO or corporate environment.
• Strong background in project management (PMO exposure is a plus).
• Demonstrated experience in facilitating training sessions (virtual and/or classroom).
• Experience in leading or contributing to L&D projects or initiatives.
• Excellent communication skills (clear articulation, strong command of English).
• Ability to engage and present to senior stakeholders / executives.
• Strong organizational and stakeholder management skills.

Responsibilities

• Drive both training delivery and key L&D initiatives across the organization.
• Design and facilitate engaging virtual and in-person training sessions (e.g., 2-hour learning sessions, day shift schedule)
• Lead and manage L&D initiatives such as: Internship programs (e.g., Micro Prime), Process development projects and coaching and specialist development programs
• Act as a front-facing L&D partner, confidently presenting to and collaborating with senior leaders and executives
• Drive end-to-end project management of L&D programs, from planning to execution and evaluation
• Partner with stakeholders across operations and leadership to identify learning needs and deliver impactful solutions
• Ensure high standards in communication, grammar, and articulation across all training materials and sessions
• Continuously improve training effectiveness through feedback, metrics, and innovation

Job description

Job Description:

Discover your 100% YOU with MicroSourcing!

Position: People Development Officer

Location: Eastwood, Libis, Quezon City, Metro Manila, Philippines

Work setup & shift: Hybrid | Day shift

Why join MicroSourcing?

You'll Have

• Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
• A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
• Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
• Career Growth: Take advantage of opportunities for continuous learning and career advancement.
• Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.

Your Role

As a People Development Officer, you will:

• Drive both training delivery and key L&D initiatives across the organization. This role requires a strong balance of facilitation expertise, project management capability, and the ability to engage with senior stakeholders.
• Design and facilitate engaging virtual and in-person training sessions (e.g., 2-hour learning sessions, day shift schedule)
• Lead and manage L&D initiatives such as: Internship programs (e.g., Micro Prime), Process development projects and coaching and specialist development programs
• Act as a front-facing L&D partner, confidently presenting to and collaborating with senior leaders and executives
• Drive end-to-end project management of L&D programs, from planning to execution and evaluation
• Partner with stakeholders across operations and leadership to identify learning needs and deliver impactful solutions
• Ensure high standards in communication, grammar, and articulation across all training materials and sessions
• Continuously improve training effectiveness through feedback, metrics, and innovation

What You Need

• Proven experience in Learning & Development / Training within a BPO or corporate environment
• Strong background in project management (PMO exposure is a plus)
• Demonstrated experience in facilitating training sessions (virtual and/or classroom)
• Experience in leading or contributing to L&D projects or initiatives
• Excellent communication skills (clear articulation, strong command of English)
• Ability to engage and present to senior stakeholders / executives
• Strong organizational and stakeholder management skills.

Nice to Have

• Leadership or people management experience
• Experience handling internship or leadership development programs.
• Exposure to coaching frameworks or specialist training programs

About MicroSourcing

With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.

Our commitment to 100% YOU

MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.

At MicroSourcing, equality is not merely a slogan - it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth.

For more information, visit https://www.microsourcing.com/

• Terms & conditions apply