People Data Operations Lead

Jobtailor; Mandaluyong; On-site; PHP 420,000 - 540,000; Full time

Job summary

Jobtailor is seeking an HR Operations professional to supervise a team of specialists handling global record management and data inquiries. You will support regional managers, ensure privacy and data integrity, and coordinate with Payroll, Benefits, Talent Acquisition, IT, and Employee Experience.

Responsibilities include guiding HR system transactions, driving process improvements, and timely data entry to support downstream operations.

Qualifications

• Bachelor's degree in HR, Business, Payroll, or related field.
• 3+ years of related work experience in a multi-division, multi-state environment.
• Proficient in Microsoft Office including Outlook, Teams, Excel, Word, and PowerPoint.

Responsibilities

• Provide supervision to multiple specialists supporting record management and data inquiries across a world region.
• Assign tasks and monitor workflow of the team.
• Review metrics with management to analyze workflow and trends.
• Maintain schedules and arrange coverage to meet service goals.
• Train and guide direct reports on HR systems transactions.
• Liaise with Payroll, Benefits, Talent Acquisition, IT, and Employee Experience to address inquiries.
• Promote data integrity and confidentiality across HR data.

Skills

Communication

Teamwork

Problem Solving

Detail-Oriented

Adaptability

Education

Bachelor's degree in Human Resources, Business, Payroll, or related field

Tools

Microsoft Office Suite

Job description

• Provide supervision to multiple specialists supporting overall record management and data inquiries across a world region
• Support regional managers with location management needs via the Emerson Matrix Manager role
• Legal, Security and Safety administration
• Provide input for performance
• Assign tasks and monitor workflow of the team
• Review metrics with management regularly to analyze workflow and trends
• Maintain schedules and arrange coverage to ensure service goals are met
• Train and guide direct reports on transactions within HR systems
• Support and advise direct reports on the handling of HR, employee and people manager inquiries
• Drive accurate and timely entry of employee data for successful downstream impacts
• Promote a cohesive and inclusive team environment
• Manage case escalations using functional resources management
• Support more complex transactions related to transfers and terminations
• Initiate contact with direct reports and customers at regular intervals to maintain cohesion and teamwork
• Liaise with other functions, including Payroll, Benefits, Talent Acquisition, IT, Employee Experience, etc., to address employee inquiries
• Promote HCM process and data integrity as well as confidentiality and data privacy
• Track resolution of issues and risks critical to operations to achieve service goals
• Identify and report unknown/unresolved errors that impact productivity and/or the employee experience
• Provide input on new and existing processes to promote continuous improvement and team efficiency
• Participate in system update and enhancement testing, providing feedback and validating impact after implementation
• Maintain good knowledge in the software tools that are used to manage and maintain accurate data processing
• Research and investigate laws and regulations as needed
• Other duties as assigned by management

Requirements

• Bachelor's degree in Human Resources, Business, Payroll, or a related field.
• 3+ years of related work experience, preferably in a multi-division, multi-state environment
• Must be able to use Microsoft Office, including Outlook, Teams, Excel, Word, PowerPoint
• Ability to work in a team environment with minimum supervision
• Excellent communication skills, both verbal and written with multi-disciplines from the clerical level to senior management
• Ability to understand FLSA, and other employment regulations
• Ability to show promptness and urgency in recognizing priority of tasks
• Ability and willingness to accept change
• Ability to function effectively in a rapid-paced environment
• Must be able to think logically and creatively to resolve problems and prevent them from reoccurring
• Must be detail-oriented and conscious of data confidentiality requirements
• Ability to understand processes without every detail needing to be defined
• Must be able to multi-task

Core Competencies

Demonstrates expertise in Human Resources management, including data integrity, employee relations, and compliance with employment regulations. Proficient in managing workflows, training teams, and fostering a collaborative work environment.

Highest-signal resume keywords

• Human Resources Management
• Data Integrity
• Employee Relations
• Microsoft Office Suite
• FLSA Compliance

ATS Optimization Keywords

Hard Skills

• Data Processing
• Performance Metrics Analysis
• HR Systems Transactions
• Case Management
• Continuous Improvement

Soft Skills

• Excellent Communication
• Team Collaboration
• Problem Solving
• Detail-Oriented
• Adaptability

Industry Keywords

• Employee Experience
• Confidentiality
• Data Privacy
• Multi-Division Environment
• Employment Regulations

Tools & Technologies

• Microsoft Outlook
• Microsoft Teams
• Microsoft Excel
• Microsoft Word
• Microsoft PowerPoint