Payroll Support Specialist - Fast-Paced, Customer-Centric

Work-1 Manpower Recruitment Services; Pasig; On-site; PHP 240,000 - 360,000; Full time

Job summary

Work-1 Manpower Recruitment Services in Metro Manila, Pasig, is seeking a Financial Payroll Campaign Representative to handle payroll queries from employees and provide accurate information on payroll processes. You will ensure timely payroll transactions and assist staff with any payroll-related issues.

The role requires 1 year of BPO experience (with 6 months chat) or 1 year payroll experience, strong communication, and a customer-focused mindset in a fast-paced call center environment.

Qualifications

• Experience using payroll systems and databases.
• 1yr BPO experience with 6 months chat experience or 1 yr payroll experience.
• Excellent communication and problem-solving skills.
• Ability to work in a fast-paced call center environment.
• Customer-focused with service-excellence.

Responsibilities

• Manage payroll queries from employees professionally.
• Provide accurate information regarding payroll processes and policies.
• Ensure all payroll transactions are processed in a timely manner.
• Assist employees with payroll-related issues or discrepancies.
• Document and track inquiries to improve service quality.

Skills

Communication skills

Interpersonal skills

Problem solving

Detail oriented

Customer focus

English proficiency

Job description

Work-1 Manpower Recruitment Services in Metro Manila, Pasig, is seeking a Financial Payroll Campaign Representative to handle payroll queries from employees and provide accurate information on payroll processes. You will ensure timely payroll transactions and assist staff with any payroll-related issues.

The role requires 1 year of BPO experience (with 6 months chat) or 1 year payroll experience, strong communication, and a customer-focused mindset in a fast-paced call center environment.