The Payroll & Benefits Specialist is responsible for managing the accurate and timely end-to-end payroll processing of more than 2,000 employees across multiple business units. This role ensures compliance with all statutory regulations and company policies while maintaining effective collaboration with Human Resources, Finance, Operations, and other support teams. The position requires a high degree of accuracy, confidentiality, and flexibility, particularly in supporting automation initiatives, system enhancements, and digital transformation projects aimed at continuously improving payroll operations.
Key Responsibilities
1. End-to-End Payroll Administration
- Process payroll for over 2,000 employees across multiple locations and business units.
- Review and validate attendance records, overtime, night differential, allowances, incentives, payroll adjustments, and deductions prior to payroll computation.
- Identify and reconcile payroll discrepancies, coordinating necessary corrections with HR, Finance, and Operations teams.
- Maintain strict confidentiality and security of payroll records and employee financial information.
- Monitor and validate employee attendance data through biometric and timekeeping systems.
- Ensure the completeness and accuracy of timekeeping records before each payroll cutoff period.
- Coordinate with HR and site supervisors to address attendance discrepancies, schedule updates, and leave management concerns.
- Generate and review timekeeping audit reports to ensure data integrity before payroll processing.
3. Payroll System Management
- Administer payroll systems, including employee account maintenance, activation/deactivation, and data updates.
- Support system upgrades, configuration changes, user acceptance testing (UAT), and process improvements.
- Assist in maintaining seamless integration between payroll, HR, Finance, Workforce Management (WFM), and attendance management systems.
- Participate in automation and digital transformation initiatives that enhance payroll efficiency, accuracy, and compliance.
4. Statutory Benefits Administration and Compliance
- Prepare and submit accurate monthly reports and remittances for government-mandated contributions and loans, including SSS, PhilHealth, and Pag-IBIG.
- Administer statutory loan applications, sickness benefits, maternity claims, and related reimbursements.
- Ensure timely remittance of employee contributions, loan repayments, and other mandatory deductions.
- Support internal and external audits, including compliance reviews involving DOLE, BIR, and other regulatory bodies.
- Maintain organized and readily accessible records to support audit and compliance requirements.
5. Employee Support and Relations
- Provide timely, professional, and customer-focused assistance regarding payroll, benefits, and statutory concerns.
- Collaborate with employees, managers, and cross-functional teams to resolve payroll-related issues effectively.
- Assist in payroll education and employee awareness initiatives to promote understanding of payroll and benefits processes.
6. Reporting, Documentation, and Continuous Improvement
- Prepare payroll summaries, variance analyses, cost reports, and audit documentation.
- Support continuous improvement projects, automation initiatives, and process optimization efforts.
- Participate in payroll system enhancements, testing activities, and implementation of new policies and tools.
- Maintain accurate payroll records, statutory documentation, and supporting files in accordance with company standards.
- Ensure the highest level of data accuracy, integrity, and confidentiality at all times.
Qualifications
- Bachelor's Degree in Accounting, Finance, Human Resources, Business Administration, or a related field.
- At least 2-3 years of experience in payroll processing, timekeeping administration, and employee benefits management.
- Demonstrated experience handling high-volume payroll operations for 2,000 or more employees.
- Strong working knowledge of payroll and timekeeping systems.
- Advanced proficiency in Microsoft Excel, including Pivot Tables, VLOOKUP/XLOOKUP, formulas, and data validation.
- Excellent communication, stakeholder management, and coordination skills.
- Strong analytical abilities, organizational skills, and attention to detail.
- Comfortable working in a fast-paced environment and adapting to evolving technologies and processes.
- Willingness to embrace automation, innovation, and continuous learning opportunities.