Payroll & Benefits Administrator

SAGILITY PHILIPPINES B.V. BRANCH OFFICE; Philippines; On-site; PHP 502,000 - 781,000; Full time

Job summary

SAGILITY PHILIPPINES B.V. BRANCH OFFICE is seeking a Payroll Specialist to handle end-to-end payroll processing, deductions, and benefits administration. The role requires accuracy in data entry into the Workday system and diligent compliance with payroll regulations.

The successful candidate will manage payroll reporting, respond to employee inquiries, and collaborate with HR to ensure seamless payroll operations. Prior experience with payroll tax filings is preferred.

Qualifications

• Payroll processing experience preferred.
• Experience with payroll tax laws and reporting is desirable.

Responsibilities

• Calculate and process payroll deductions per applicable laws and regulations.
• Input payroll data into the Workday payroll system with accuracy.
• Review and reconcile payroll reports for accuracy and completeness.
• Generate and distribute paychecks, direct deposits, or electronic payments to employees on schedule.
• Respond to employee inquiries regarding payroll matters.
• Ensure compliance with payroll tax laws and reporting requirements.
• Prepare payroll tax returns and other required payroll reports.
• Maintain accurate payroll records and audit trails.
• Administer employee benefits programs, including enrollment and deductions.
• Coordinate with HR on benefits changes and communications.
• Provide timely, professional responses to inquiries via phone, email, or chat.
• Investigate escalations and implement corrective actions.

Tools

Workday

Job description

Key Responsibilities:

1. Payroll Processing:

   • Calculate and process payroll deductions, including taxes, benefits, garnishments, and other withholdings per applicable laws and regulations.
   • Input payroll data accurately into the Workday payroll system, ensuring completeness and accuracy of employee records and payroll transactions.

2. Payroll Administration:

   • Review and reconcile payroll reports, statements, and summaries for accuracy and completeness, identifying and resolving discrepancies as needed.
   • Generate and distribute paychecks, direct deposits, or electronic payments to employees on scheduled pay dates, following established payroll cycles and procedures.
   • Respond to employee inquiries, concerns, and requests related to payroll deductions, tax forms, paycheck issues, and other payroll-related matters.

3. Compliance and Reporting:

   • Ensure compliance with federal, state, and local payroll tax laws, regulations, and reporting requirements, including payroll tax withholding, filing deadlines, and tax payments.
   • Prepare and submit payroll tax returns, W-2 forms and other required payroll reports to regulatory agencies accurately and on time.
   • Maintain accurate payroll records, documentation, and audit trails to support internal controls, audits, and regulatory compliance.

4. Benefit Administration:

   • Administer employee benefits programs, including health insurance, retirement plans, flexible spending accounts, and other voluntary benefits, ensuring accurate enrollment, deductions, and eligibility determinations.
   • Coordinate with HR and benefits team to update employee benefits information, resolve discrepancies, and communicate changes to employees as needed.

5. Customer Service:

   • Respond to employee and partner inquiries, requests, and concerns via phone, email, or chat interactions in a timely and professional manner.
   • Investigate root causes of escalations and collaborate with internal departments to implement corrective actions and prevent recurrence.
   • Build rapport and foster long-term relationships with internal and external partners by providing personalized attention, addressing individual preferences, and exceeding expectations for service quality.
   • Proactively follow up with customers to ensure satisfaction, gather feedback, and identify opportunities for improvement in our services and processes.