Payroll Analyst | HMO & Life Insurance | Hybrid

Manpower Outsourcing Services, Inc.; Metro Manila; Hybrid; PHP 720,000 - 960,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Manpower Outsourcing Services, Inc. is seeking a Payroll Analyst to deliver timely, accurate payroll across designated regions. You will manage payroll tasks, reporting, issue resolution, and compliance while driving improvements and system enhancements.

We value collaboration with HR, Finance, and IT, and require at least two years of relevant experience, strong Excel skills, and knowledge of SAP/Workday or ADP. Hybrid work arrangement with 2 days onsite and 3 days remote.

Qualifications

• Bachelor’s degree in business, HR, finance or related field.
• At least two years of payroll, HR, or finance experience.
• Knowledge of payroll concepts and statutory requirements.
• Proficiency in Excel and MS Office tools.
• Experience with SAP/Workday; ADP is a plus.
• Familiarity with ticketing or case-management systems.
• Strong English written and verbal communication.
• Ability to work independently and meet deadlines.
• High confidentiality and data privacy awareness.

Responsibilities

• Execute day-to-day payroll tasks for assigned regions per global standards.
• Produce payroll reports, reconciliations, and data checks across systems.
• Process payslips, certificates, payroll requests, and third-party payments.
• Research and resolve payroll issues raised by employees and partners.
• Manage payroll mailboxes and service cases using ticketing tools.
• Collaborate with HR, Finance, IT, and payroll vendors.
• Ensure SOX compliance and internal controls in payroll activities.
• Support audits with timely records and evidence.
• Maintain payroll documentation and standard operating procedures.
• Protect confidential information and uphold privacy requirements.
• Identify opportunities for process improvement and automation.
• Support user acceptance testing of system changes and upgrades.

Skills

Payroll basics

Advanced Excel

Communication skills

Analytical thinking

Time management

Stakeholder management

Education

Bachelor's degree in business/HR/finance

Tools

SAP

Workday

ADP

Ticketing/case management tools

Job description

About the role

The Payroll Analyst delivers timely, accurate, and compliant payroll across designated countries and regions. This role manages payroll administration, reporting, validation, issue resolution, compliance, and stakeholder support while ensuring alignment with global standards, statutory requirements, internal controls, and service-level commitments. The position also contributes to continuous improvement, system enhancements, project delivery, and operational excellence.

• Work Arrangement: Hybrid (2 days onsite, 3 days work-from-home)

• Contract Duration: Until May 31, 2027

• Work Schedule: Midshift

Key responsibilities

• Execute day-to-day payroll tasks and processes for assigned countries in line with global standards and country-specific requirements.

• Perform payroll reporting, reconciliations, validations, and data checks across payroll, HR, and finance systems.

• Process payslips, certificates, employee and business payroll requests, and third-party entity payments as applicable.

• Research, troubleshoot, and resolve payroll issues raised by employees and business partners.

• Maintain payroll mailboxes and manage cases and inquiries through service management tools.

• Build effective working relationships with internal stakeholders and external payroll vendors.

• Execute payroll activities in compliance with SOX requirements, internal controls, audit procedures, and applicable legislation.

• Support audits by providing requested records and evidence in a timely manner.

• Maintain and update payroll documentation, including standard operating procedures, process guides, and work instructions.

• Protect confidential information and uphold data privacy requirements.

• Identify and lead opportunities for process optimization, automation, standardization, and continuous improvement.

• Support user acceptance testing and verification of system changes, releases, and vendor or system upgrades.

• Collaborate with HR, Finance, IT, and third-party payroll providers on operational and project-related activities.

What we're looking for

• Bachelor's degree in business, human resources, finance, accounting, or a related field.

• At least two years of relevant experience in HR, finance, or payroll operations, preferably in a shared-services or multinational environment.

• Hands-on knowledge of payroll processing concepts and statutory payroll requirements.

• Proficiency in Microsoft Excel and common Microsoft Office tools.

• Familiarity with payroll and HR systems such as SAP or Workday; experience with ADP or other payroll systems is advantageous.

• Experience using case management or ticketing tools.

• Strong English verbal and written communication skills, attention to detail, problem-solving ability, and analytical skills.

• Ability to prioritize tasks, meet deadlines, and work independently with minimal supervision.

• High degree of confidentiality and adherence to data privacy and internal control requirements.

• Customer-focused approach with strong stakeholder management and collaboration skills.

• Adaptability when working across multiple cultures and cross-functional teams.

• Experience supporting EMEA or ASPAC payroll processes is preferred.

• Experience with timekeeping systems, external payroll providers, SOX, business control frameworks, desktop procedures, or knowledge-management practices is advantageous.

• Advanced Microsoft Excel skills, including pivot tables, lookups, and basic macros, are preferred.

• Experience with continuous improvement initiatives, automation tools such as Alteryx, or payroll reporting tools is advantageous.