Payment Senior Officer - Night Shift

Alter Domus; Philippines; On-site; PHP 500,000 - 700,000; Full time

Benefits offered by this job

Support for professional accreditations

Flexible work arrangements

24/7 support from Employee Assistance Program

Job summary

Alter Domus in the Philippines is seeking a professional to manage payments and support operational activities in a robust control environment. The candidate will ensure all requests are processed timely, monitor service delivery and assist management in reporting.

The ideal candidate holds a degree in Finance, Accounting, or Economics, possesses strong communication skills, and works well under pressure. The company offers great benefits and a commitment to employee development.

Qualifications

• Degree level educated in a relevant area such as Finance, Accounting or Economics.
• Experience in payments is preferred.
• Strong communication skills (written and verbal).
• Ability to work under pressure and meet deadlines.

Responsibilities

• Prepare, check and release client and supplier payments in multiple currencies.
• Liaise with agent banks to ensure timely processing.
• Monitor service delivery and team performance.
• Assist management with periodic and ad-hoc reporting.

Skills

Strong communication skills

Organized and flexible

Problem-solving mindset

Attention to detail

Education

Degree in Finance, Accounting or Economics

Tools

MS Office

Job description

About US

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take.

Your responsibilities

• The preparation, checking and release of client, investor and supplier payments in multiple currencies using various payment methods.
• Liaising with agent banks through dedicated relationship managers ensuring all requests are processed in a timely manner;
• Ensuring all operational activities are completed with SLAs within a robust control environment managing any risks.
• Accurately recording all time spent dealing with client matters to ensure clients are correctly invoiced.
• Reviewing operational processes and controls, proactively identifying and highlighting any risks or weaknesses and driving improvements as appropriate.
• Pro-actively taking on additional responsibilities and administrational tasks as required by your managers or clients, including project work from initial scoping to delivery into the team.
• Support management by monitoring service delivery and performance of the team, identifying knowledge gaps or changes that will improve client satisfaction and organizational efficiency.
• Support periodic and ad-hoc reporting for management and stakeholders.
• Monitoring the team email mailboxes and assisting to resolve queries.

Your profile

What we’ll look for on your CV:

• Degree level educated in a relevant area such Finance, Accounting or Economics.
• Experience in payments would be preferred.
• Supervisory and/or team management experience would be beneficial.
• Project or change management experience, and in particular, an interest in automation activities would be desirable.
• Advanced knowledge of MS office package would be considered an advantage.

What will make you stand out in a crowd:

• Strong communication skills (both written and verbal), organized and flexible;
• You possess team spirit with the ability to work independently using your own initiative when appropriate;
• Intellectual curiosity and a problem-solving mindset.
• Ambitious with a high level of energy and commitment and comfortable working in a fast-paced environment.
• Ability to work under pressure and meet a range of deadlines;
• High attention to detail and accuracy, especially numerical.

What we offer:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning.

Our global benefits also include:

• Support for professional accreditations
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression
• Active sports, events and social committees across our offices
• 24/7 support available from our Employee Assistance Program
• The opportunity to invest in our growth and success through our Employee Share Plan
• Plus additional local benefits depending on your location

Alter Domus is an Equal Opportunity Employer: Equity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.