Payment Operations Analyst — Fast-Paced FinTech

First Circle; Manila; On-site; PHP 246,000 - 257,000; Full time

Benefits offered by this job

HMO coverage from week one

Free catered lunches

Monthly fitness allowance

Transportation & accommodation Allow.

Collaborative culture

Job summary

First Circle is seeking a Payment Operations Analyst to manage the end-to-end payment processing workflow with accuracy, efficiency and compliance. You will optimize payment systems and provide exceptional client support in a fast-paced fintech environment.

The role requires 0-1 year of experience, a Bachelor's degree in Business/Finance/Economics, and on-site work three days a week at our BGC office. Fresh graduates are welcome to apply and salary ranges reflect market rates for the role.

Qualifications

• 0-1 year of relevant work experience
• Fresh graduates are welcome to apply
• Strong analytical skills
• Highly detail-oriented
• Proficient in Microsoft Excel and Google Sheets
• Excellent communication and interpersonal skills
• Able to thrive in a fast-paced environment and manage multiple tasks
• A proactive problem solver with initiative
• Experience in payment operations or financial services is a plus, but not required

Responsibilities

• Manage workload for fast and reliable execution to ensure timely disbursement to customer accounts
• Ensure accurate data entry in company systems to improve the disbursement process
• Preemptively identify errors and request resubmission of information/documents
• Liaise with customers for cheque pickup confirmations and receiving physical cheques
• Maintain records of returned cheques and navigate cheque dashboard for actions
• Assist in leading new operational process design and platform improvements

Skills

Analytical skills

Detail-oriented

Excel

Google Sheets

Communication

Collaboration

Problem solving

Education

Bachelor's degree in Business/Finance/Economics

Job description

First Circle is seeking a Payment Operations Analyst to manage the end-to-end payment processing workflow with accuracy, efficiency and compliance. You will optimize payment systems and provide exceptional client support in a fast-paced fintech environment.

The role requires 0-1 year of experience, a Bachelor's degree in Business/Finance/Economics, and on-site work three days a week at our BGC office. Fresh graduates are welcome to apply and salary ranges reflect market rates for the role.