Patient Services & Billing Associate — PTO & Training

Sapient Global Services; Metro Manila; In loco; PHP 240.000 - 360.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

HMO Plus 2 Dependents

Paid Training

13th Month Pay

Company Sponsored Trips or Retreats

Government Mandated Benefits

Descrizione del lavoro

Sapient Global Services in Metro Manila is seeking a customer service professional to handle inquiries about medical services, insurance coverage, and billing. You will assist patients with scheduling and accessing records, while ensuring smooth service delivery.

The role emphasizes accurate insurance verification, claims processing, and coordinating with stakeholders to resolve issues and meet performance targets for customer satisfaction.

Competenze

• 1st-year college undergraduate
• 3 months of call center experience.
• Good communication skills.

Mansioni

• Answer inquiries regarding medical services, insurance coverage, and billing
• Assist patients with scheduling appointments and accessing medical records
• Verify insurance coverage and process medical claims and bills
• Coordinate with stakeholders to resolve customer issues and ensure customer satisfaction
• Achieve performance targets related to customer satisfaction and quality

Conoscenze

Communication skills

Formazione

1st-year college undergraduate

Descrizione del lavoro

Sapient Global Services in Metro Manila is seeking a customer service professional to handle inquiries about medical services, insurance coverage, and billing. You will assist patients with scheduling and accessing records, while ensuring smooth service delivery.

The role emphasizes accurate insurance verification, claims processing, and coordinating with stakeholders to resolve issues and meet performance targets for customer satisfaction.