Onsite Healthcare CSR: Claims & Insurance Support

Sapient Global Services; Philippines; Presencial; PHP 201.000 - 335.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Commission

Performance Bonus

Incentives

HMO

Job Training

Descripción de la vacante

Sapient Global Services is hiring Healthcare Customer Service Representatives for on-site work in Quezon City, Metro Manila. No prior experience required; training provided. You will assist patients with inquiries about services, claims, and insurance coverage, and document interactions to support quality metrics.

Shifts include nights, weekends, and holidays with paid training on healthcare processes and company systems. High school graduates are welcome, with college preferred.

Formación

• High School or Senior High School graduate (College preferred).
• Detail-oriented and customer-focused.
• Basic computer skills and multitasking ability.
• Willing to work onsite in Metro Manila.

Responsabilidades

• Handle inbound inquiries via phone, chat, or email
• Provide information about healthcare services, insurance claims, and coverage
• Assist clients with submitting forms and claim requests
• Document all interactions and case details accurately
• Escalate complex issues to supervisors when needed
• Maintain quality, productivity, and customer satisfaction metrics

Conocimientos

No Exp Required

Detail-oriented

Customer-focused

Basic computer skills

Multitasking

Educación

High School / Senior High School

Descripción del empleo

Sapient Global Services is hiring Healthcare Customer Service Representatives for on-site work in Quezon City, Metro Manila. No prior experience required; training provided. You will assist patients with inquiries about services, claims, and insurance coverage, and document interactions to support quality metrics.

Shifts include nights, weekends, and holidays with paid training on healthcare processes and company systems. High school graduates are welcome, with college preferred.