Patient Experience Specialist - Medical Office

GLOBAL STAFF RECRUITMENT SEARCH, INC.; Makati; On-site; PHP 268,000 - 357,000; Full time

Job summary

A recruitment agency based in Makati is looking for individuals to manage patient coordination and improve operational efficiency in a clinical setting. The ideal candidates will possess strong communication skills, the ability to multi-task under pressure, and a background in healthcare-related studies. Responsibilities include patient intake, flow management, and ensuring cleanliness in the clinic. Candidates must be willing to work in a fast-paced environment and handle sensitive information discreetly.

Qualifications

• Ability to type quickly and accurately.
• Quality focus and ability to analyze information.
• Ability to handle sensitive information discreetly.

Responsibilities

• Coordinates patient screenings and follow-ups.
• Analyzes and reports survey results.
• Manages patient flow and escalates issues.
• Handles new patient intake for tests and staff.
• Prepares clinic facilities and equipment.
• Resolves operational issues to prevent delays.
• Enhances efficiency and patient satisfaction.

Skills

Self Starter

Multi-tasking

Very Good Communication Skills

Strong organizational skills

Ability to work collaboratively

Proficiency in MS Office

Education

College undergraduate or graduate, or holder of a vocational or associate degree

Job description

A recruitment agency based in Makati is looking for individuals to manage patient coordination and improve operational efficiency in a clinical setting. The ideal candidates will possess strong communication skills, the ability to multi-task under pressure, and a background in healthcare-related studies. Responsibilities include patient intake, flow management, and ensuring cleanliness in the clinic. Candidates must be willing to work in a fast-paced environment and handle sensitive information discreetly.