Patient Experience & Operations Coordinator

Halcyon Marine Healthcare Systems Inc.; Makati; On-site; PHP 360,000 - 600,000; Full time

Job summary

A healthcare provider in Metro Manila seeks an operations role focused on improving patient flow and satisfaction. Key responsibilities include monitoring daily operations, enhancing procedures, facilitating screenings, and responding to patient inquiries. The ideal candidate should be adept at collaborating with management and maintaining efficiency in operations. This role is crucial for ensuring a positive patient experience in a fast-paced environment.

Responsibilities

• Performs tasks instructed by the MOD.
• Collaborates to resolve operational issues.
• Maintains efficiency in patient reception.
• Facilitates screening and patient coordination.
• Evaluates and reports survey results.
• Acts as triage officer for patient flow.
• Ensures proper monitoring of patients.
• Handles patient inquiries and complaints.

Job description

A healthcare provider in Metro Manila seeks an operations role focused on improving patient flow and satisfaction. Key responsibilities include monitoring daily operations, enhancing procedures, facilitating screenings, and responding to patient inquiries. The ideal candidate should be adept at collaborating with management and maintaining efficiency in operations. This role is crucial for ensuring a positive patient experience in a fast-paced environment.