Clinic Operations & Patient Care Assistant

Halcyon Health Network, Inc.; Makati; On-site; PHP 167,000 - 312,000; Full time

Job summary

A healthcare provider in Makati seeks a full-time staff member to prepare clinic facilities, monitor patient flow, and resolve operational issues. Candidates should have a related degree and strong communication, problem-solving, and multitasking skills. This is an on-site role, focusing on enhancing patient experience through effective coordination and timely processing of queries and requests. Join a dynamic team dedicated to quality healthcare delivery.

Qualifications

• Must have any 4 or 2 years related degree course.
• Requires good interpersonal, problem solving, and resolving conflict skills.
• Ability to work under pressure and manage multiple tasks.

Responsibilities

• Prepare clinic facilities and equipment before operations.
• Resolve operational issues promptly with concerned units.
• Monitor patient flow and recommend process improvements.
• Coordinate rush and endorsed patients for timely processing.
• Analyze and report patient survey results to management.
• Act as triage officer and escalate concerns when needed.
• Ensure all endorsed patients are tracked and received.
• Handle patient inquiries and coordinate resolutions.

Skills

Interpersonal skills

Problem-solving skills

Self-starter

Multi-tasking

Quality focus

Communication skills

Education

Diploma or any 4 or 2 years related degree course

Job description

A healthcare provider in Makati seeks a full-time staff member to prepare clinic facilities, monitor patient flow, and resolve operational issues. Candidates should have a related degree and strong communication, problem-solving, and multitasking skills. This is an on-site role, focusing on enhancing patient experience through effective coordination and timely processing of queries and requests. Join a dynamic team dedicated to quality healthcare delivery.