Patient Experience & Scheduling Coordinator

Premiere Medical and Cardiovascular Laboratory Inc.; Quezon City; On-site; PHP 180,000 - 240,000; Full time

Job summary

Premiere Medical and Cardiovascular Laboratory Inc. is seeking a Patient Service Representative who is passionate about providing excellent service and has a friendly, pleasing personality.

The role involves handling phone and walk-in inquiries, maintaining data, setting patient appointments, and coordinating with multiple departments. Fresh graduates are encouraged to apply, and the ideal candidate is detail-oriented, organized, and capable of working under pressure while delivering friendly

Qualifications

• Bachelor's degree required.
• Excellent communication skills both oral and written.
• Experience in customer service is an advantage.
• Keen to details, organized, versatile, and can work under pressure with minimal supervision.
• Fresh graduates are encouraged to apply!

Responsibilities

• Handles phone and walk-in inquiries.
• Keeps and maintains inquiry data or statistics.
• Set patients appointments and conducts follow-ups.
• Manages the laboratory directory database.
• Coordinates with different departments.

Skills

Customer service

Communication skills

Attention to detail

Education

Bachelor's degree

Job description

Premiere Medical and Cardiovascular Laboratory Inc. is seeking a Patient Service Representative who is passionate about providing excellent service and has a friendly, pleasing personality.

The role involves handling phone and walk-in inquiries, maintaining data, setting patient appointments, and coordinating with multiple departments. Fresh graduates are encouraged to apply, and the ideal candidate is detail-oriented, organized, and capable of working under pressure while delivering friendly