Medical Front Desk & Patient Experience Specialist

Hi-Precision Diagnostics Center, Inc.; Taguig; On-site; PHP 223,000 - 357,000; Full time

Job summary

Hi-Precision Diagnostics Center, Inc. seeks a patient-facing professional to warmly welcome patients and address their queries with care. You will guide patients with utmost attention, ensuring timely responses and a high level of service.

Strong communication and computer skills are essential to support a patient-friendly experience. This role emphasizes patient orientation and satisfaction, working in a fast-paced setting to deliver guidance and assistance.

Qualifications

• Must have 4-year medical course or equivalent.
• Minimum 6 months to 1 year of relevant experience.
• Excellent oral and written communication, computer literacy, and patient-oriented approach.

Responsibilities

• Greet patients warmly upon arrival.
• Address patient queries, needs and concerns with care and guidance.
• Communicate requests effectively and in a timely manner.
• Contribute to patient satisfaction and positive service experience.

Skills

Communication skills

Computer literacy

Patient orientation

Education

4-year medical course or equivalent

Job description

Hi-Precision Diagnostics Center, Inc. seeks a patient-facing professional to warmly welcome patients and address their queries with care. You will guide patients with utmost attention, ensuring timely responses and a high level of service.

Strong communication and computer skills are essential to support a patient-friendly experience. This role emphasizes patient orientation and satisfaction, working in a fast-paced setting to deliver guidance and assistance.