Care Coordinator & Frontline Patient Advocate

Premiere Medical and Cardiovascular Laboratory Inc.; Tanay; On-site; PHP 167,000 - 257,000; Full time

Job summary

Premiere Medical and Cardiovascular Laboratory Inc. in Tanay, Rizal, Philippines, is seeking a customer service-oriented specialist to handle inquiries, schedule appointments, and support the laboratory's daily operations.

You will maintain inquiry data, coordinate with departments, and ensure accurate records while delivering friendly, clear communication to patients and visitors. Fresh graduates are welcome to apply, and the role offers opportunities to develop in a medical laboratory

Qualifications

• Graduate of any Bachelor's Degree.
• Excellent communication skills both oral and written.
• Experience in customer service is an advantage.
• Keen to details, organized, versatile, and can work under pressure with minimal supervision.

Responsibilities

• Handles phone and walk-in inquiries.
• Keeps and maintains inquiry data or statistics.
• Set patients appointments and conducts follow-ups.
• Manages the laboratory directory database.
• Coordinates with different departments.

Skills

Communication skills

Customer service experience

Attention to detail

Works under pressure

Education

Bachelor's degree

Job description

Premiere Medical and Cardiovascular Laboratory Inc. in Tanay, Rizal, Philippines, is seeking a customer service-oriented specialist to handle inquiries, schedule appointments, and support the laboratory's daily operations.

You will maintain inquiry data, coordinate with departments, and ensure accurate records while delivering friendly, clear communication to patients and visitors. Fresh graduates are welcome to apply, and the role offers opportunities to develop in a medical laboratory