Patient Experience Concierge

Hi-Precision Diagnostics Center, Inc.; Davao City; On-site; PHP 201,000 - 268,000; Full time

Job summary

Hi-Precision Diagnostics Center, Inc. is seeking a front-line service-minded individual to warmly welcome patients and assist with queries. You will provide guidance and ensure patients feel cared for, while handling requests promptly to maintain high service standards.

The role requires effective communication, computer literacy, and a patient-oriented approach to support a positive patient experience in a busy healthcare setting.

Qualifications

• Minimum education: At least High school graduate or College Level.
• 6 months to 1 year relevant experience.
• Good communication skills both oral and written; computer literate; patient oriented.

Responsibilities

• Welcome patients with a warm smile.
• Attend to patient queries, needs and concerns to provide utmost care and guidance.
• Communicate and handle requests in a timely manner.
• Aim to achieve customer satisfaction.

Skills

Communication

Computer literacy

Patient orientation

Welcoming

Education

High school graduate

College level

Job description

Hi-Precision Diagnostics Center, Inc. is seeking a front-line service-minded individual to warmly welcome patients and assist with queries. You will provide guidance and ensure patients feel cared for, while handling requests promptly to maintain high service standards.

The role requires effective communication, computer literacy, and a patient-oriented approach to support a positive patient experience in a busy healthcare setting.