Patient Experience Coordinator

AIA; Makati; On-site; PHP 201,000 - 312,000; Full time

Job summary

MediCard Phils., Inc. is seeking assertive, dynamic and energetic individuals to fill the ECU patient assistant role. You will greet patients, explain procedures, and help ensure each package is delivered efficiently within the clinic.

The position reports to the clinic manager and requires a BS Nursing or related medical coursework with at least 6 months of experience, plus strong written and verbal communication and interpersonal skills.

Qualifications

• Education : Graduate of BS Nursing or any related medical course
• Experience : At least 6 months work experience
• Other Skills : With good written and verbal skills, organized and systematic with good inter-personal relation skills.

Responsibilities

• Greets the patients with a smile and establishes rapport.
• Explains the step-by-step procedures included in their package.
• Maximizes patient time during clinic stay and ensures procedures are done efficiently.
• Updates the patient regarding status.
• Attends to patients at the reception area.
• Monitors ECU patients scheduled for the day.

Skills

Communication skills

Organized

Interpersonal skills

Education

BS Nursing or related medical course

Job description

MediCard Phils., Inc. is seeking assertive, dynamic and energetic individuals to fill the ECU patient assistant role. You will greet patients, explain procedures, and help ensure each package is delivered efficiently within the clinic.

The position reports to the clinic manager and requires a BS Nursing or related medical coursework with at least 6 months of experience, plus strong written and verbal communication and interpersonal skills.