Patient Experience Concierge

Hi-Precision Diagnostics Center, Inc.; San Fernando; On-site; PHP 167,000 - 257,000; Full time

Job summary

Hi-Precision Diagnostics Center, Inc. in Pampanga, Philippines seeks a Front Desk Counselor to warmly welcome patients and assist with their visit.

You will listen to questions and guide them to the right services, ensuring a smooth and respectful patient experience. The role requires clear oral and written communication, computer literacy, and a patient‑oriented mindset to handle inquiries, schedule appointments, and coordinate with clinical staff.

Qualifications

• Minimum education: At least High school graduate, vocational courses or equivalent.
• Must have good communication skills both oral and written, computer literate, and patient oriented.

Responsibilities

• Welcomes patients with a warm smile.
• Attends to patients' queries and concerns to ensure they receive utmost care and guidance.
• Effectively communicates and handles requests in a timely manner.
• Aims to achieve customer satisfaction.

Skills

Communication skills

Computer literacy

Patient oriented

Education

High school diploma or equivalent

Job description

Hi-Precision Diagnostics Center, Inc. in Pampanga, Philippines seeks a Front Desk Counselor to warmly welcome patients and assist with their visit.

You will listen to questions and guide them to the right services, ensuring a smooth and respectful patient experience. The role requires clear oral and written communication, computer literacy, and a patient‑oriented mindset to handle inquiries, schedule appointments, and coordinate with clinical staff.