Compassionate Medical Front Desk & Patient Encoder

Hi-Precision Diagnostics Center, Inc.; Balagtas; On-site; PHP 201,000 - 312,000; Full time

Job summary

Hi-Precision Diagnostics Center, Inc. invites a warm and professional Front Desk/Patient Care Assistant to greet patients with a friendly smile and provide guidance throughout their visit. You will manage queries and ensure every patient feels valued and well-informed.

Responsibilities include timely communication, addressing concerns, and supporting the care team to achieve high levels of patient satisfaction while maintaining accurate records and a courteous demeanor at all times.

Qualifications

• Candidate must be a graduate of a 4-year medical course or equivalent.
• With at least 6 months to 1 year relevant experience.
• Must have good communication skills (oral and written), computer literate and patient oriented.

Responsibilities

• Welcoming patients with a warm smile.
• Attends to patients' queries, needs and concerns to provide utmost care, guidance and assurance.
• Effectively communicates and handles requests in a timely manner.
• Aims to achieve customer satisfaction.

Skills

Communication skills

Computer literacy

Patient oriented

Education

4-year medical course or equivalent

Job description

Hi-Precision Diagnostics Center, Inc. invites a warm and professional Front Desk/Patient Care Assistant to greet patients with a friendly smile and provide guidance throughout their visit. You will manage queries and ensure every patient feels valued and well-informed.

Responsibilities include timely communication, addressing concerns, and supporting the care team to achieve high levels of patient satisfaction while maintaining accurate records and a courteous demeanor at all times.