Patient Experience Front Desk Specialist

Hi-Precision Diagnostics Center, Inc.; Pasig; On-site; PHP 201,000 - 279,000; Full time

Job summary

Hi-Precision Diagnostics Center, Inc. is seeking a courteous front desk associate to welcome patients with a warm smile and guide them through their visit. You will address inquiries, provide information, and coordinate with clinical staff to ensure smooth patient flow.

The role requires good communication skills in oral and written form, being computer literate, and patient-oriented. Prior experience in healthcare customer service is preferred but not required.

Qualifications

• Candidate must be a graduate of any 4 year medical course or equivalent.
• With at least 6 month – 1 year relevant experience.
• Must be good communication skills both (oral and written), computer literate and patient oriented.

Responsibilities

• Welcoming patients with a warm smile.
• Attends to patient’s queries, needs and concerns so that they will receive utmost care, guidance and importance.
• Effectively communicates and handles requests in a timely manner.
• Yielding to achieve customer satisfaction.

Skills

Communication skills

Computer literacy

Patient orientation

Education

4-year medical course

Job description

Hi-Precision Diagnostics Center, Inc. is seeking a courteous front desk associate to welcome patients with a warm smile and guide them through their visit. You will address inquiries, provide information, and coordinate with clinical staff to ensure smooth patient flow.

The role requires good communication skills in oral and written form, being computer literate, and patient-oriented. Prior experience in healthcare customer service is preferred but not required.