Patient Care Specialist — Front Desk & Clinic Support

Maxicare Health Care; Taguig; On-site; PHP 240,000 - 360,000; Full time

Benefits offered by this job

15th Month Pay

Rice Subsidy (Quarterly)

Medicine Allowance

HMO Coverage

Life Insurance

Convertible Leave Credits

Job summary

Maxicare Health Care in the Philippines is looking for a Customer Care Representative to join the Primary Care team. You will be the first point of contact for patients, welcoming them at the front desk, verifying details, and preparing them for consultations while ensuring smooth clinic operations.

You’ll support doctors during visits, record vital signs, perform ECGs, assist with scheduling, and handle inquiries.

Qualifications

• Graduate of any medical-allied course (BS Nursing preferred).
• Basic First Aid certification is an advantage.
• Experience in clinic operations is preferred.
• Strong communication and customer service skills.

Responsibilities

• Welcome and assist patients at the front desk.
• Verify patient details and HMO coverage.
• Record vital signs and prepare patients for consultation.
• Perform ECGs and endorse results to the physician.
• Assist with scheduling, inquiries, and documentation.
• Submit daily reports and maintain clinic supplies.
• Support doctors during consultations and patient care.
• Address patient feedback and follow clinic protocols.

Skills

Communication skills

Customer service

Multitasking

Computer literacy

Medical awareness

Education

BS Nursing preferred

Job description

Maxicare Health Care in the Philippines is looking for a Customer Care Representative to join the Primary Care team. You will be the first point of contact for patients, welcoming them at the front desk, verifying details, and preparing them for consultations while ensuring smooth clinic operations.

You’ll support doctors during visits, record vital signs, perform ECGs, assist with scheduling, and handle inquiries.