Patient Care & Service Specialist

Neksjob Philippines; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A leading healthcare recruitment firm is seeking a Customer Service Representative (CSR) with a healthcare background. You will ensure excellent communication between patients and healthcare providers, assisting with inquiries and appointment scheduling. The ideal candidate holds a BS Nursing degree and an active Philippine Registered Nurse license, with at least one year of direct patient care experience. Immediate availability for an onsite role is required.

Qualifications

• At least 1 year of direct patient care experience in a hospital or clinic.
• Active Philippine Registered Nurse (PHRN) license necessary.
• No ongoing/pending NCLEX application required.

Responsibilities

• Provide excellent customer service by answering patient inquiries.
• Act as a liaison between patients and the healthcare team.
• Assist with appointment scheduling and documentation.

Skills

Excellent communication skills

Empathy

Education

Bachelor’s Degree in Nursing (BSN)

Job description

A leading healthcare recruitment firm is seeking a Customer Service Representative (CSR) with a healthcare background. You will ensure excellent communication between patients and healthcare providers, assisting with inquiries and appointment scheduling. The ideal candidate holds a BS Nursing degree and an active Philippine Registered Nurse license, with at least one year of direct patient care experience. Immediate availability for an onsite role is required.