Patient Services Call Center Specialist

Synlink Recruitment Outsourcing Co. Inc.; Muntinlupa; Presencial; PHP 223.200 - 334.800; Jornada completa

Descripción de la vacante

A healthcare recruitment company in Metro Manila is looking for a candidate to manage patient communications, including phone calls and emails. You will support healthcare operations by processing referrals and maintaining patient records in compliance with HIPAA regulations. The position requires a high school diploma or equivalent, but experience is not necessary. Strong communication skills are essential. This is a great opportunity for individuals seeking a career in the healthcare field.

Formación

• High school diploma or equivalent is required.
• Experience not required; background in a healthcare account is an advantage.
• Strong verbal and written communication skills.

Responsabilidades

• Respond to patient phone calls, emails, and appointment verification requests.
• Support referral processing, prior authorizations, and follow-up tasks.
• Maintain and update patient records while adhering to HIPAA regulations.
• Prepare, generate, and distribute medical reports.

Conocimientos

Strong communication skills

Educación

High school diploma, some college coursework, or a college degree

Descripción del empleo

A healthcare recruitment company in Metro Manila is looking for a candidate to manage patient communications, including phone calls and emails. You will support healthcare operations by processing referrals and maintaining patient records in compliance with HIPAA regulations. The position requires a high school diploma or equivalent, but experience is not necessary. Strong communication skills are essential. This is a great opportunity for individuals seeking a career in the healthcare field.