Patient Care Coordinator

Synlink Recruitment Outsourcing Co. Inc.; Pasig; On-site; PHP 223,200 - 279,000; Full time

Job summary

A recruitment firm is looking for candidates to support patient interactions through phone calls and email management. Your role includes maintaining patient records compliant with HIPAA, processing referrals, and generating medical reports. Ideal applicants will have a high school diploma or higher and possess strong communication skills, although no specific experience in healthcare is required. This position is an excellent opportunity for those entering the healthcare field.

Qualifications

• High school diploma, some college coursework, or a college degree.
• Experience not required; background in a healthcare account is an advantage.
• Strong communication skills.

Responsibilities

• Respond to patient phone calls, emails, and appointment verification requests.
• Support referral processing, prior authorizations, and follow-up tasks.
• Maintain and update patient records while adhering to HIPAA regulations.
• Prepare, generate, and distribute medical reports.

Skills

Strong communication skills

Education

High school diploma or higher

Job description

Description

• Respond to patient phone calls, emails, and appointment verification requests
• Support referral processing, prior authorizations, and follow-up tasks
• Maintain and update patient records while adhering to HIPAA regulations
• Prepare, generate, and distribute medical reports

Qualifications:

• High school diploma, some college coursework, or a college degree
• Experience not required; background in a healthcare account is an advantage
• Strong communication skills