Healthcare Access & Care Coordination Specialist

Health Maintenance, Inc. (HMI); Makati; On-site; PHP 279,000 - 391,000; Full time

Job summary

A healthcare service provider in Metro Manila is seeking a professional to manage calls and deliver quality healthcare services. Responsibilities include coordinating coverage for members, assisting with hospital admissions, and ensuring compliance with established procedures. Applicants should have an education in nursing or a related medical field, excellent communication skills, and proficiency in MS Office. This role is crucial for maintaining the effectiveness of healthcare delivery.

Qualifications

• Graduate of Bachelor of Science in Nursing (BSN) or any medical allied course.
• Computer literate with proficiency in MS Office, using MS Word and MS Excel.
• Excellent oral and written communication skills.

Responsibilities

• Manage large amounts of inbound and outbound calls in a timely manner.
• Deliver quality healthcare services to members.
• Coordinate delivery of coverage to HMI members in the accredited network of hospitals and facilities.
• Issue OPANs, referrals, and Letter of Authorization (LOA) for procedures.

Skills

Excellent oral and written communication skills

Proficiency in MS Office

Education

Bachelor of Science in Nursing (BSN) or any medical allied course

Job description

A healthcare service provider in Metro Manila is seeking a professional to manage calls and deliver quality healthcare services. Responsibilities include coordinating coverage for members, assisting with hospital admissions, and ensuring compliance with established procedures. Applicants should have an education in nursing or a related medical field, excellent communication skills, and proficiency in MS Office. This role is crucial for maintaining the effectiveness of healthcare delivery.