Pasig Outbound Shipping Support Specialist

JRS Business Corporation; Pasig; On-site; PHP 223,200 - 334,800; Full time

Benefits offered by this job

Health Insurance

Job summary

A logistics company is seeking a dedicated Customer Service Representative to manage and resolve issues for outbound shipments in Pasig. The ideal candidate should possess organizational skills, logistics knowledge, and strong problem-solving abilities. Responsibilities include assisting customers with inquiries, resolving shipment problems, and ensuring compliance with customs requirements. This full-time position is on-site, making it essential for candidates to have a proactive approach and a knack for customer service.

Qualifications

• Highly organized individual with a background in logistics.
• Ability to manage and resolve issues for outbound shipments.
• Strong attention to detail and customer service skills.

Responsibilities

• Assist customers with their outbound inquiries.
• Notify about problematic shipments and actively find resolutions.
• Coordinate with service providers for customs and airline requirements.
• Work with counterparts to resolve problematic shipments.
• Maintain reporting and documentation.

Skills

Organizational skills

Problem-solving

Communication skills

Customer service

Logistics knowledge

English Language

Education

Bachelor's degree

Job description

A logistics company is seeking a dedicated Customer Service Representative to manage and resolve issues for outbound shipments in Pasig. The ideal candidate should possess organizational skills, logistics knowledge, and strong problem-solving abilities. Responsibilities include assisting customers with inquiries, resolving shipment problems, and ensuring compliance with customs requirements. This full-time position is on-site, making it essential for candidates to have a proactive approach and a knack for customer service.