Shipping CSR & Customer Care Specialist

Telesys BPO; Pasay; On-site; PHP 279,000 - 391,000; Full time

Benefits offered by this job

Competitive salary with performance-based incentives

HMO & dental benefits

Paid vacation and sick leave

Opportunities for promotion and career development

Wellness programs

Exclusive employee discounts

Job summary

A leading outsourcing company in Metro Manila, Pasay is looking for dedicated individuals to fill the Shipping CSR role. You will be the first point of contact for customers, handling inquiries and providing excellent service. Ideal candidates should be high school graduates with strong communication skills, and they can have or lack BPO experience. This role offers a competitive salary, performance incentives, and opportunities for career advancement within a supportive workplace.

Qualifications

• Ability to work in a fast-paced, high-volume call environment.
• Open to applicants with or without BPO experience.
• Willingness to work in shifting schedules, including nights, weekends, and holidays.

Responsibilities

• Handle inquiries and resolve concerns from customers.
• Deliver top-tier service with every interaction.

Skills

Strong communication skills

Customer service experience

Education

High School graduate

Job description

A leading outsourcing company in Metro Manila, Pasay is looking for dedicated individuals to fill the Shipping CSR role. You will be the first point of contact for customers, handling inquiries and providing excellent service. Ideal candidates should be high school graduates with strong communication skills, and they can have or lack BPO experience. This role offers a competitive salary, performance incentives, and opportunities for career advancement within a supportive workplace.