PARTS COUNTER INCHARGE

Toyota Valencia; Valencia; On-site; PHP 201,000 - 290,000; Full time

Job summary

Toyota Valencia in the Philippines is seeking a Parts Counter In-Charge to oversee daily parts counter operations, ensure accurate identification, issuance, and documentation of automotive parts, and coordinate with Service and Sales teams to meet customer requirements. The role requires basic automotive knowledge, strong attention to detail, reliability, and the ability to perform under pressure.

The position emphasizes accurate record-keeping, effective communication, and teamwork to support

Qualifications

• Graduate of any field is acceptable.
• Basic Automotive knowledge/skills.
• Basic Computer literacy.
• Ability to work under pressure.
• Strong attention to detail.
• Good communication skills.
• Reliable, punctual, and disciplined.
• Experience is an advantage.

Responsibilities

• Oversee day-to-day parts counter operations.
• Identify correct automotive parts based on vehicle specifications, job orders, and customer requirements.
• Ensure parts are properly issued, documented, and accounted for.
• Monitor parts availability and coordinate with warehouse personnel regarding stock levels.
• Assist customers and service personnel with parts inquiries, availability, pricing, and order requirements.
• Coordinate with Service Advisors, Technicians, and Warehouse Staff to ensure timely availability of required parts.
• Prepare and maintain parts requisitions, issuance records, invoices, and other related documents.

Skills

Automotive knowledge

Attention to detail

Communication skills

Reliability & punctuality

Team collaboration

Ability to work under pressure

Education

Graduate of any field

Job description

Job Summary:

The Parts Counter In-Charge is responsible for overseeing the daily operations of the Parts Counter, ensuring the accurate identification, issuance, monitoring, and coordination of automotive parts and accessories. This role serves as a key link between the Parts, Service, and Sales Departments by ensuring that requested parts are properly processed and made available within the required timeframe. The position requires basic automotive knowledge, strong attention to detail, reliability, and the ability to work efficiently under pressure.

Key Responsibilities:

• Parts Counter Operations
  • Oversee the day-to-day activities of the Parts Counter and ensure smooth processing of parts requests.
  • Assist in identifying the correct automotive parts based on vehicle specifications, job orders, and customer requirements.
  • Ensure parts are properly issued, documented, and accounted for.
• Parts Inventory and Availability
  • Monitor parts availability and coordinate with the warehouse personnel regarding stock levels.
  • Verify incoming and outgoing parts transactions and report discrepancies promptly.
  • Assist in maintaining accurate records of parts movement and stock requests.
• Customer and Internal Coordination
  • Assist customers and service personnel with parts inquiries, availability, pricing, and order requirements.
  • Coordinate with Service Advisors, Technicians, and Warehouse Staff to ensure timely availability of required parts.
  • Provide clear and professional communication regarding parts status and concerns.
• Documentation and Computer Support
  • Prepare and maintain parts requisitions, issuance records, invoices, and other related documents.
  • Encode and update parts information using basic computer applications and dealership systems.
  • Ensure proper filing and organization of parts-related records.
• Quality, Accuracy, and Compliance
  • Verify the correctness of parts before issuance to minimize errors and unnecessary returns.
  • Follow established dealership procedures, safety protocols, and Parts Department standards.
  • Maintain an organized and efficient counter and work area.
• Team Support and General Duties
  • Provide guidance and assistance to parts personnel in handling daily counter transactions.
  • Help resolve operational issues and support continuous improvement of Parts Department processes.
  • Perform other parts-related duties as assigned by the supervisor or management.

QUALIFICATIONS:

• Graduate of any field
• Basic Automotive knowledge/skills
• Basic Computer literacy
• Ability to work under pressure
• Strong attention to detail
• Good communication skills
• Reliable, punctual, and disciplined
• With experience is an advantage

Note: This is a general job description. Specific responsibilities and requirements may vary depending on the actual role and level within Toyota Valencia.