Partnership Learning & Capability Lead

FWD Group Management Holdings Limited; Taguig; Hybrid; PHP 800,000 - 1,000,000; Full time

Job summary

FWD Group Management Holdings Limited is seeking an experienced Learning & Development professional to manage partnership and bancassurance learning programs. The role focuses on ensuring FSCs are field-ready, compliant, and capable of delivering FWD solutions to SBC-referred clients, coordinating content creation, delivery, and measurement.

Ideal candidates have 5–8 years in training and development, with strong stakeholder management and the ability to design effective learning modules and

Qualifications

• Bachelor's degree required; professional certification in learning and development is an advantage.
• 5–8 years in training/learning and development, preferably bancassurance or life insurance.
• Experience coordinating projects or leading learning workstreams; strong stakeholder management.

Responsibilities

• Plan and coordinate annual learning and capability initiatives; define standards and continuous improvement for BEST program.
• Deliver and facilitate BEST, IC Review, product reviews, coaching sessions across classroom, virtual, and blended formats.
• Design, review and update modules, facilitator guides, and assessments in collaboration with SMEs and Compliance.
• Measure learning outcomes with feedback, exams, activation, and early-tenure performance; provide insights to leadership.
• Lead workstreams with cross-functional stakeholders to align priorities and ensure quality delivery.

Skills

Learning Program Management

Facilitation & Coaching

Instructional Design

Learning Analytics

Insurance Knowledge

Digital & MS Office

Education

Bachelor's degree in Business, Education, Psychology, or related field

Tools

MS Office

Digital Learning Tools

Job description

FWD Group Management Holdings Limited is seeking an experienced Learning & Development professional to manage partnership and bancassurance learning programs. The role focuses on ensuring FSCs are field-ready, compliant, and capable of delivering FWD solutions to SBC-referred clients, coordinating content creation, delivery, and measurement.

Ideal candidates have 5–8 years in training and development, with strong stakeholder management and the ability to design effective learning modules and