Part-Time Banking Contact Center Specialist

ING Hubs Philippines; Manila; On-site; PHP 300,000 - 400,000; Part time

Job summary

ING Hubs Philippines is seeking individuals for a part-time role involving client interactions primarily in the banking sector. Responsibilities include managing customer requests through various channels and ensuring compliance with applicable regulations.

Successful candidates will be college graduates with experience in a banking environment, an analytical mindset, and strong communication skills. The role offers flexible work hours and is essential for achieving team targets.

Qualifications

• Professional working experience in the Banking domain, ideally in a Shared Service or BPO environment.
• Able to work under tight deadlines and in a fast-paced environment.
• Willing to obtain required country certifications.

Responsibilities

• Interact with ING's clients through various communication channels.
• Operationally process customer requests and manage end-to-end execution.
• Adhere to risk and compliance processes.

Skills

Analytical

Flexible

Proficient in spoken and written English

Knowledgeable in MS Office

Team Player

Education

College graduate

Job description

ING Hubs Philippines is seeking individuals for a part-time role involving client interactions primarily in the banking sector. Responsibilities include managing customer requests through various channels and ensuring compliance with applicable regulations.

Successful candidates will be college graduates with experience in a banking environment, an analytical mindset, and strong communication skills. The role offers flexible work hours and is essential for achieving team targets.