Multi-Channel Banking Support Specialist

ING Hubs Philippines; Manila; On-site; PHP 279,000 - 446,400; Full time

Benefits offered by this job

Competitive compensation and allowances

Opportunities for personal growth

Job summary

ING Hubs Philippines is looking for a detail-oriented professional to provide comprehensive support in customer service. This role requires interaction with clients through various communication channels and operational processing of customer requests.

The ideal candidate is a college graduate with experience in the Banking sector, strong English proficiency, and knowledge in MS Office. Enjoy competitive compensation and the chance to be part of a leading digital bank.

Qualifications

• A college graduate or equivalent professional working experience in the Banking domain.
• Proficient in spoken and written English.
• Knowledgeable in MS Office.

Responsibilities

• Provide detailed and comprehensive support/expertise.
• Interact with ING’s clients through various communication channels.
• Manage end-to-end execution of client requests and complaint resolution.

Skills

Analytical

Team player

Proficient in spoken and written English

Knowledgeable in MS Office

Flexible

Education

College graduate or equivalent

Job description

ING Hubs Philippines is looking for a detail-oriented professional to provide comprehensive support in customer service. This role requires interaction with clients through various communication channels and operational processing of customer requests.

The ideal candidate is a college graduate with experience in the Banking sector, strong English proficiency, and knowledge in MS Office. Enjoy competitive compensation and the chance to be part of a leading digital bank.